Senior Product Manager, OTT Live Experiences (Hybrid/Telework)

Position Title:

Senior Product Manager, OTT Live Experiences (Hybrid/Telework)

Status of Employment:

Contractee Long-Term (Fixed Term)

Position Language Requirement:

English, French

Language Skills:

English (Reading), English (Speaking), English (Writing), French (Reading), French (Speaking), French (Writing)

Work at CBC/Radio-Canada

At CBC/Radio-Canada, we create content that informs, entertains and connects Canadians on multiple platforms. Our successes and accomplishments are driven by embodying and upholding values, which include creativity, integrity, inclusiveness and relevance.    Do you think you have the ability and drive to keep up with this exciting, ever-changing industry? Whether it be in front of the camera, on air, online or behind the scenes, you would be joining a team that thrives on making connections and telling stories that are important to Canadians.

Unposting Date:

2026-08-23 11:59 PM

This is a one-year contract.

This role is a hybrid work arrangement. Work schedule to be discussed with the Hiring Manager according to the guidelines defined by the department.

At the CBC, we all have a story to tell. What’s yours?

If you share our passion for storytelling, Canada and having a positive impact on your community, CBC’s Digital Strategy and Product team is where you want to be!

CBC serves one of the country’s largest digital audiences and one of the few that is built and owned in Canada, by Canadians. Our product suite includes cbc.ca, CBC News app, CBC Gem and CBC Listen. 

Our product vision is to make it effortless for all people and communities in Canada to tell and discover the stories that connect us. Whether delivering the latest breaking news, international hit series like North of North, deep dives into the issues of your town or neighbourhood, award winning podcasts like Someone Knows Something, or nation building events like the Olympics, our products ensure that these stories reach Canadians on their phones, TVs, desktops or smart speakers whenever they need or want us.

You have the opportunity to play a part in informing, enlightening and entertaining Canadians through innovative storytelling formats and content discovery. We are an empowered outcome-driven innovative hub for CBC, critical to the future growth of Canada’s public media company and the wider content ecosystem. We believe that we are most impactful when our teams reflect the breadth of experience of the audiences we serve and we are committed to an inclusive and equitable workplace to realize that belief. When you join our mission, you are not only contributing to the growth of the CBC, but the future of our country. 

Why is this role important?

As Canada’s national public broadcaster, CBC/Radio-Canada delivers some of the most significant live events in the country—from global sporting spectacles like the Olympics to critical national moments.

We are seeking a Senior Product Manager – Live Experiences to help shape and execute the product strategy for our real-time streaming capabilities across CBC Gem and ICI TOU.TV. Working in close partnership with Product Leadership, you will translate overarching business goals and complex stakeholder needs into a unified, actionable vision. You will drive the strategic roadmap for live features, lead high-concurrency event readiness, and partner with the Product Owner to empower our dedicated Live Experience team to build scalable, resilient, and engaging streaming experiences for millions of Canadians.

Here’s why we should work together:

Our digital teams’ values - collaboration, learning, and continuous improvement - embody who we are as a people-focused, digital-forward employer. We follow lean startup principles and use an Agile approach.

Here at CBC Digital Strategy & Products, we want you to be happy and feel good at work. It is essential that work be a safe space where our employees are able to share their authentic selves with one another and to push each other to challenge conventions.

Perks you can look forward to:

• Flexible work schedules, allowing you to prioritize yourself, your family and your work;

• Work from home opportunities;

• Competitive total rewards package;

• Opportunities to work with cutting edge technology;

• Opportunities for continued learning and professional development;

• Opportunities to become a member of our Employee Resource Groups;

• A creative and dynamic work environment, where your ideas and contributions can be heard, valued and respected;

• A supportive management team committed to upholding the highest standards of diversity and inclusivity;

• An environment which favors experimentation and an iterative approach in order to achieve the highest form of technical 

How you will make an impact:

• Co-create the multi-year product roadmap for real-time streaming capabilities across CBC Gem and ICI TOU.TV, ensuring platform readiness for high-stakes national events.

• Serve as the primary product partner for Media Presentation, Content Programming, Media Solutions, and Marketing, translating complex dependencies into clear digital capabilities.

• Partner closely with Solution Architects to define scalable, resilient solutions that support high-concurrency live experiences.

• Create high-level strategic product briefs and performance metrics that empower the Live Experience Product Owner and team to deliver with speed and autonomy.

• Champion new real-time features to elevate audience engagement with live content across both CBC Gem and ICI Tou.tv.

• Define key performance indicators for product health, Quality of Service (QoS), and audience retention, leveraging real-time data to drive continuous platform optimization.

• Facilitate strategic business conversations to resolve competing service priorities and align stakeholder objectives with overarching product goals.

• Drive cross-departmental alignment of workflows, timelines, and technical dependencies across broadcast, engineering, digital, editorial, and business operations to deliver major live moments on Gem and Tou.tv.

What you bring to our team: 

• 6+ years of product management experience, with a proven track record of shipping scalable live video streaming or real-time interactive features in an OTT, broadcast, or high-concurrency digital environment.

• Strong domain knowledge of live streaming workflows, low-latency playback protocols, video player integrations, dynamic ad insertion (DAI), and real-time data feeds.

• Systems-oriented strategic thinking, with a demonstrated ability to convert high-level broadcast and business goals into structured 12–18 month product roadmaps across CBC Gem and ICI TOU.TV.

• Proven executive presence, with experience presenting strategic plans to leadership, navigating organizational complexity, and working comfortably alongside senior executives.

• Ability to drive clarity out of uncertainty, applying proactive risk-management, dependency-tracking, and capability-forecasting practices during high-stakes initiatives.

• Exceptional stakeholder diplomacy, leveraging strong listening skills to translate complex technical challenges and build alignment across technical, editorial, broadcast, and business teams.

• A strong user-experience lens, balancing seamless, intuitive design with the technical performance realities of real-time video playback.

• Deep fluency in modern product frameworks (Agile discovery/delivery), with a knack for asking the right questions to unlock audience value.

• Bilingualism in both English and French is a strong asset in our dual-service public broadcasting environment.

Please note that due to the nature of the mandates and responsibilities of this role, all candidates will be required to work in a multilingual environment, where business will be conducted in both official languages (English and French). Therefore, employees working in this role will be expected to make the required efforts and adjustments to navigate this multilingual environment in a respectful manner for all. 

Candidates may be subject to skills and knowledge testing.  

We thank all applicants for their interest, but only candidates selected for an interview will be contacted.

As part of our recruitment process, candidates who advance to the next

step will be asked to complete a background check. This includes:  

• A mandatory Criminal record check. 

• Other background checks may be conducted based on the operational requirements of the position.

CBC/Radio-Canada is committed to being a leader in reflecting our country’s diversity. That’s because we can only create and tell the stories that connect Canadians, by having a workforce that mirrors the ever-changing makeup of our country. That’s why we, as an employer, value equal opportunity and nurture an inclusive workplace where our individual differences are not only recognized and valued, but also extend to and pervade all the services we provide as Canada’s public broadcaster. For more information, visit the Diversity and Inclusion section of our website. If you have accommodation needs at this stage of the recruitment process, please inform us as soon as possible by sending an e-mail to recruitment@cbc.ca.   You are invited to consult and familiarize yourself with our Code of Conduct, which can be found on our corporate website. All employees must adhere to the Code as a condition of employment. We also invite you to take a look at our policy on conflicts of interest. In the event that you become an employee, it will be important to inform us, as quickly as possible, of any situation that, because of your hiring, constitutes or could appear to constitute a conflict of interest.

Primary Location:

Broadcast Centre 205 Wellington St. W., Toronto, Ontario, M5V 3G7

Number of Openings:

1

Work Schedule:

Full time