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CUBE84

Senior Salesforce Business Analyst

CUBE84 Odisha, India

IT Services and IT Consulting · 51-200 employees

4 h ago
Remote business-analyst Senior (5-10 yrs) Full-time India
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About the role

You will lead business discovery and stakeholder engagement to shape Salesforce solutions that align with business goals. Additionally, you will act as a liaison between technical and business teams to translate requirements into functional specifications and drive user adoption.

What they look for

Salesforce Business Analysis Stakeholder Management Requirement Analysis User Stories Functional Specifications Process Modeling Automation Sales Cloud Service Cloud Experience Cloud Testing Strategies User Training Agile Methodologies DevOps Governance Frameworks

Requirements

The role requires 5-8 years of experience as a Business Analyst with at least 4 years specifically in Salesforce. Candidates should have expertise in Sales, Service, and Experience Clouds, along with strong skills in stakeholder management and process modeling.

Full description

Senior Salesforce Business Analyst

Do you thrive on untangling a business problem nobody's quite defined yet? Can you sit with a senior stakeholder, ask the right five questions, and walk away with a solution that actually holds up? Do you get genuine satisfaction from a clean BRD as much as a shipped feature?

Then, our Senior Salesforce Business Analyst role here at CUBE84 may interest you.

In this gig,

  • You lead the conversation, not just take notes in it

You lead business discovery and solutioning, engaging senior stakeholders directly, running in-depth requirement analysis, and shaping Salesforce solutions that actually align with what the business is trying to achieve — not just what's easiest to build.

  • You turn "what they said" into "what we'll build"

You translate business needs into well-defined user stories and functional specifications, working closely with Architects and Developers so nothing gets lost in the handoff between "here's what the client wants" and "here's what we're shipping."

  • You're the reason everyone's looking at the same picture

You create and refine BRDs, FRDs, and process flows that give a project structure — the kind of documentation people actually reference mid-project, not the kind that gets written and forgotten.

  • You're the glue between rooms that don't naturally talk to each other

You act as the key liaison between business teams, technical teams, and leadership, keeping projects moving and stakeholders aligned even when their priorities pull in different directions.

  • You care whether it gets used, not just whether it gets delivered

You define and execute testing strategies, support user training, and drive adoption — because a solution that ships and then sits unused isn't really a win.

It'll be awesome if you...

  • Have 5-8 years of experience as a Business Analyst, with at least 4 years focused on Salesforce
  • Have expertise in Sales Cloud, Service Cloud, and Experience Cloud
  • Are skilled at running high-level stakeholder discussions and requirements workshops
  • Have hands-on experience with business process modeling and automation

More awesome, if you have

  • Led Salesforce solutioning efforts on complex, enterprise-scale implementations
  • Experience with CPQ, Marketing Cloud, Pardot, Nonprofit Cloud, or MuleSoft integrations
  • Familiarity with Salesforce DevOps, Agile methodologies, and enterprise-level governance frameworks

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