QA Manager - Americas

OUR MISSION

OPITO is committed to strategic growth and diversification, aiming to increase global adoption of its products and services to ensure continued provision of expertise and solutions to elevate safety, skills and competence across a global workforce in safety critical industries. Through technology and innovation, the organisation will develop pioneering solutions that leverage cutting-edge advancements. A focus on data-driven intelligence will enable OPITO to harness insights into global workforce and safety trends, ensuring informed decision-making. In alignment with social value principles and the UN Sustainable Development Goals, OPITO will enhance educational opportunities, promote inclusive career pathways, support economic growth, and drive industry innovation and infrastructure. Lastly, through business effectiveness, OPITO will implement targeted and measurable continuous improvement initiatives, ensuring operational excellence across all aspects of its operations.

COMPANY OVERVIEW:

Operating for over 50 years, OPITO is an industry-owned organisation, with regional centres of excellence in five key regions – UK and Europe, Middle East and Africa, Asia Pacific, the Americas and Brazil – OPITO drives safety and competency improvements across a diverse range of industries

We drive consistency and safety compliance across global standards and qualifications, creating workforce development solutions. OPITO is a global leader in workforce safety, leading the skills focused dialogue with international governments as our industry prepares to meet Net Zero targets.

Each year, more than 500,000 people are trained to OPITO standards through one of over 240 OPITO approved centres operating across 50 countries globally.

OUR VALUES

At OPITO, we are committed to fostering an inclusive, dynamic, and engaging workplace where individuals can bring their authentic selves to work. We value diversity, collaboration, and a spirited approach to our mission, believing that a strong team is built on mutual respect, passion, and a shared commitment to excellence.

Guided by our core values, we are steadfast in our commitment to:

• Integrity – Acting with honesty and responsibility in all that we do.

• Collaboration – Working together to achieve common goals and drive success.

• Adaptability – Embracing change to stay ahead in a dynamic environment.

• Care – Prioritising the well-being and growth of our team, partners, and industry.

At OPITO, we don’t just talk about our values—we live by them, creating a workplace where passion, resilience, and a positive mindset thrive.

JOB PURPOSE:

To manage all aspects of regional team responsible for the approval processes for OPITO Competence Management System Approval and OPITO Approved Centres in line with the ISO 9001 QMS while ensuring the delivery of the regional business plan.

To lead and manage OPITO's Quality Assurance function across the Americas, ensuring the integrity, consistency and effectiveness of the approval and audit processes for training centres and competence management system organisations. The role is responsible for developing a high-performing regional QA team, maintaining compliance with OPITO and ISO 9001 requirements, and working closely with industry stakeholders to drive safety, competence and workforce standards across the energy sector.

ROLE RESPONSIBILITIES

Your responsibilities may include but not limited to:

• Contributes to the development and maintenance of the industry Standards and other Approval criteria e.g. CMS and OPITO Approval criteria

• Manages and monitors the integrity and effectiveness of the staff development programs when building Specialist competence

• Manages and monitors the integrity of the OPITO Approval process to ensure it meets its performance standards

• Facilitation of pan industry meetings and Work Groups

• Marketing and development of OPITO Approval as a global industry standard

• Attend various working groups or meetings

• Conducts both initial and monitoring visits as and when required

• Conducts desk top reviews as and when required

• This role demands that the incumbent will have day-to-day operational responsibility for all human resource allocated to the Quality Assurance function

• Instruction and monitoring responsibility for quality of service provided by all staff within the standards & Quality Assurance Function

• Client management · Regular and frequent travel within with in country and overseas

• Undertakes special projects as appropriate and fulfils other duties as may reasonably be required by the company, in line with the incumbent’s skills, knowledge, abilities and personal development opportunities

Health & Safety / Quality Assurance

Main functions may include some or all of the following:

• Responsible for ensuring that OPITO Approved centre delivered to all Energy employees is to the specified requirements of the industry and in a safe environment

• Responsible for ensuring that all activities comply with applicable Health & Safety and legislation, and that personnel are not subjected to situations of unacceptable risk

• Ensuring staff are competent to undertake duties · Deliver departmental activities in line with the organisation’s quality management system

Knowledge, Skills and Abilities – Essential vs Desirable

Essential

• Excellent interpersonal, facilitation and influencing skills

• Strong planning, budgeting, project management and organisational skills

• Detailed working knowledge of the emergency response legislation, regulations and standards

• Detailed working knowledge of safety and competence in the Energy industry

• Comprehensive understanding and experience of the offshore oil and gas Industry/Energy

• Demonstrable management experience and sound knowledge of management systems and processes

• Demonstrable experience of managing and working with auditing processes

• Strong demonstrable leadership skills

• Ability to plan projects and organise the work of self and others in achieving outcomes

• Excellent communication skills including listening

• Demonstrable experience in maintaining and building business networks · Demonstrable experience of client management with strong business awareness ·

• Ability to delegate effectively · Strong influencing and negotiation skills ·

• Good team working skills

• IT literate with experience of MS Office

Desirable

• Comprehensive understanding of the Organisation’s key business drivers from both an operational and commercial perspective

• Competence in the operation of the business and IT support systems used within the company, which are relevant to the scope of the position

• Appreciation of, and ability to articulate at all levels, the value of competence to enhance organisational performance

Compliance:

OPITO have a number of policies and guidance documents available to all staff (such as Bribery & Corruption and Conflict of Interest) which provides guidance and confidence to all of our team in their day-to-day roles as well as helping them to comply with the relevant laws and best practice at all times. All employees are reasonably expected to familiarise themselves with, and understand/comply with, at all times, these requirements.

General:

Main functions may include some or all of the following:

• Undertakes special projects as appropriate and fulfils other duties as may reasonably be required by the company, in line with the incumbent’s skills, knowledge, abilities and personal development opportunities

• Maintaining the company values and culture