Business Analyst - 3 month fixed term contract

WSET exists to empower people and support the drinks industry from producer to consumer. We offer a comprehensive suite of globally recognised qualifications covering wines, spirits, beer and sake.

We are the world’s leading provider of qualifications in wines, spirits, beer and sake, delivering over 140,000 exams each year to candidates in over 70 countries via our network of Approved Programme Providers (APPs).

WSET is a global organisation and we are proud to have people who work for us all over the world. We have people in Australia, Canada, China, Hong Kong, Singapore and the USA as well as the UK.

The successful applicant will contribute to a culture that values curiosity, striving for better and leading with empathy within WSET.

WSET fosters a welcoming, empathetic and inspiring culture that empowers our global talent to innovate and thrive.

We recognise that strong candidates may not meet every requirement listed. If you bring a growth mindset, a strong interest in learning and teaching, and transferable skills that would help you succeed in the role, we would encourage you to apply. We value curiosity, adaptability and commitment to excellent learner experience alongside direct experience of specific tools and systems.

Any offer of employment or your ongoing employment is conditional upon the successful completion of a thorough background check by an independent third party. NB - If you currently work for one of WSET's APPs (Approved Programme Provider), you may not be eligible to apply for this role subject to your future career plans and the nature of that role. If you work for an APP either in a self-employed or employed capacity and would like to discuss your eligibility, please contact the hiring manager.

Business Analyst (Fixed-Term Contract, 3 Months)

Location: London / Hybrid

Help shape change at WSET

We're looking for a proactive and adaptable Business Analyst to join our Projects & Transformation team on a three-month fixed-term contract.

This is an exciting opportunity to contribute to a range of business and technology change initiatives at a time of transformation across WSET. You'll work closely with stakeholders across the organisation to understand business needs, improve processes and help deliver meaningful change.

The role combines business analysis with project coordination and governance support, making it ideal for someone who enjoys working across the full change lifecycle and thrives in a fast-paced, collaborative environment.

What you'll be doing

Understanding business needs

• Facilitate workshops, interviews and stakeholder discussions to gather requirements.

• Analyse and document business requirements, user stories and process maps.

• Validate and prioritise requirements with stakeholders.

• Conduct gap analysis and identify opportunities for improvement.

Supporting process improvement

• Map current and future-state processes.

• Identify inefficiencies, risks and opportunities.

• Contribute to solution design discussions and option evaluations.

Engaging stakeholders

• Build strong relationships across operational, technical and leadership teams.

• Act as a link between business stakeholders and project delivery teams.

• Communicate findings and recommendations clearly and confidently.

Supporting project delivery

• Maintain project documentation, governance controls and reporting.

• Assist with project status reporting, dashboards and portfolio tracking.

• Ensure project artefacts are organised and maintained appropriately.

• Provide analytical and administrative support across the transformation portfolio.

What we're looking for

We're interested in people who are curious, organised and comfortable working with a wide range of stakeholders.

You'll ideally bring:

• Previous experience in a Business Analyst or similar change-focused role.

• Strong requirements gathering and process mapping skills.

• Experience facilitating workshops and stakeholder discussions.

• Excellent written and verbal communication skills.

• A structured approach to analysis, documentation and problem solving.

• Good organisational skills and attention to detail.

• Experience supporting projects within a structured governance environment.

It would be great if you also have:

• Experience working across business and technology change initiatives.

• Knowledge of project delivery methodologies such as Agile, Waterfall or hybrid approaches.

• Experience producing project reporting, dashboards or governance materials.

Why join us?

At WSET, you'll join a collaborative and purpose-driven organisation with a global reputation in drinks education.

This short-term opportunity offers the chance to make a meaningful contribution to a portfolio of change initiatives while working with colleagues across our international organisation.

Definitions:

Fully remote - Can be performed entirely remotely from any location.

Hybrid remote - Performed as a mixture of in-office and remote work.

Temporarily remote - Performed in a single location, such as an office or at a job site, but which is temporarily remote during special circumstances).

Salary

£40,000 (pro-rated for a 3 months' fixed-term contract)

The advertised salary is based on a London location and will vary for candidates based elsewhere.

Please note that WSET is not currently able to sponsor employment visas for this role. Candidates will need to have an existing right to work in the UK at the time of application and for the duration of their employment.

UK Benefits

Annual Leave - 27 days pa + public holidays, increases with service; ability to buy/sell 5 days

Pension (Generous options available after three months)

Health insurance (after three months):

Vitality scheme - post probation - Access to virtual GP appointments, Rewards include Caffe Nero drinks, Cinema Tickets, Apple Watch, Cash Back on Waitrose shopping, 75% off at Champneys, 6 month subscription with HeadSpace, Discounted Weight Watchers membership and gyms, Smoking Cessation day worth £300 and half price health screens

Eye voucher scheme

Food and drink in the office

Nespresso coffee makers and a range of other drinks, fruit, cereals, soups

Season ticket loan scheme

EAP

24/7 confidential help and support from trained counsellors and advisors

Death in service

4x annual salary paid to nominees with associated bereavement support for family

Enhanced family friendly leave and pay

Cycle2Work scheme

Development - WSET's in-house training and qualifications in Wines, Spirits, Sake and Beer as well as other professional development opportunities