Clinical Performance Data Analyst

Overview

At WakeMed, our mission is to improve the health and well-being of our community—and we do it by delivering outstanding, compassionate care.

We're seeking a Clinical Performance Data Analyst to transform complex clinical data into meaningful insights that help drive better patient outcomes and organizational performance. In this role, you will serve as a trusted partner to clinical and operational leaders, leveraging advanced analytics, data visualization, and healthcare expertise to support data-driven decision making across the health system. You'll act as a bridge between data sources, reporting teams, and business stakeholders while providing expert analysis of clinical performance data.

What You'll Do

• Analyze complex clinical and operational data from multiple sources using tools such as SQL, SAS, and data warehouse technologies to identify trends, opportunities, and performance insights.
• Develop interactive dashboards, visualizations, and reports using Tableau and other analytics tools to communicate findings to clinical and operational leaders.
• Serve as a subject matter expert on clinical quality measures, disease states, CMS-focused populations, and hospital care processes, connecting data insights to patient outcomes and organizational goals.
• Partner with stakeholders across the organization to support strategic, clinical, and performance improvement initiatives through advanced statistical and analytical methodologies.
• Mentor and support Quality Performance Analysts and other team members while collaborating with analytics and reporting teams to improve processes, knowledge sharing, and operational efficiency.

Who You Are

• Bachelor's degree required; Master's degree preferred.
• Minimum of 3 years of experience in data analytics and reporting within an information technology, healthcare analytics, or related environment.
• Experience working with the Epic Clarity data model required.
• Strong analytical and technical skills with experience using SQL, data visualization tools, and advanced analytics platforms such as SAS.
• Healthcare experience, particularly within an acute care environment, is preferred.
• Professional certifications such as Epic Certification, Certified Professional in Healthcare Quality (CPHQ), or other relevant clinical or analytics certifications are a plus.
• Able to translate technical findings into clear, actionable recommendations for non-technical audiences.

Our Wake Way At WakeMed, we value team members who demonstrate respect for people, teamwork, accountability, and excellent communication. We are committed to creating a culture of continuous improvement where employees identify opportunities to reduce waste, improve workflows, and enhance the experience of our patients, families, and fellow team members.

If you're passionate about healthcare analytics, enjoy turning data into meaningful action, and want to make a direct impact on patient care and organizational performance, we encourage you to apply today.

Department Description

Serving the community since 1961, WakeMed Health & Hospitals is the leading provider of health services in Wake County. With a mission to improve the health and well-being of our community, we are committed to providing outstanding and compassionate care. For more information, visit www.wakemed.org. EOE

Licensure

Certified/Licensed/Registered in Field of Practice Preferred Certified Professional in Healthcare Quality Preferred EPIC Certification in Area of Responsibility Preferred Education

Bachelor's Degree Required Master's Degree Preferred Experience

3 Years Information Technology - Data Analytics Required 2 Years Information Technology - Clarity Data Model Required 2 Years Information Technology - SQL Preferred 5 Years Clinical - Acute Care Preferred