Direct Digital LLC

Document Control Project Manager

Direct Digital LLC $80K–$85K/yr

Wellness and Fitness Services · 51-200 employees

5 h ago
Remote project-manager Senior (5-10 yrs) Full-time
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About the role

The Document Control Project Manager will manage document workflows, supplier quality correspondence, and change control processes to ensure audit readiness. They will act as a cross-functional liaison between QA, Product Development, Sales, and external suppliers to maintain accurate technical and certification documentation.

What they look for

Document Control Quality Assurance Project Management Regulatory Compliance Change Control Supplier Quality Management Specification Documentation Audit Readiness FDA Regulations 21 CFR Part 111 Dietary Supplements Certification Programs Cross-functional Liaison Version Control Technical Documentation Process Coordination

Requirements

Candidates must have at least 5 years of experience in quality document control or QA administrative support, preferably within an FDA-regulated industry. An associate degree or equivalent combination of education and experience is required, along with strong organizational and communication skills.

Full description

Document Control Project Manager, Quality Assurance

Department: Quality & Regulatory Affairs

Reports To: Director of Quality Assurance

Location: Remote

Employment Type: Full-Time

About the Role

Ancient Nutrition is seeking a Document Control Project Manager to support the Quality Assurance and Product Development teams by managing document workflows, supplier quality correspondence, change control closure, and specification/certification documentation. This role acts as a cross-functional liaison — coordinating with QA, Product Development, Sales, and external contract manufacturers (CMOs) and ingredient suppliers — to keep documentation moving, organized, and audit-ready. This is a great fit for a detail-oriented quality professional with a document control background who is ready to take ownership of process coordination without yet managing direct reports.

Key Responsibilities

1. Supplier Quality Liaison

  • Serve as the point of contact for supplier quality-related inquiries, including those originating from Sales, that touch contract manufacturers or ingredient suppliers.
  • Manage and coordinate documentation requests from Sales, retail partners, Brand, and other internal stakeholders, ensuring timely and accurate delivery of technical and product documentation.
  • Track and route incoming documentation requests (COAs, GMP certificates, specification sheets, stability attestations) to the appropriate internal or external party.
  • Maintain visibility into open supplier documentation gaps and follow up to drive timely closure.

2. Change Control Coordination

  • Own or support change control activities — including documentation review, impact assessments, and cross-functional communication — to help drive changes to closure with input and sign-off from QA, Product Development, and other stakeholders.
  • Maintain the change control log/tracker, flag stalled items, and ensure required documentation (impact assessments, spec updates, approvals) is complete before closure.
  • Support formal change control documentation in alignment with the company's quality system requirements under 21 CFR Part 111 (Current Good Manufacturing Practice for dietary supplements).

3. Finished Goods Specification Documentation

  • Assist in the preparation, formatting, and maintenance of finished product specification documents.
  • Support version control and approval routing for specifications to ensure alignment with labeled claims and regulatory requirements (21 CFR Part 101 – labeling; 21 CFR §111.70/§111.75 – specification and testing requirements).
  • Maintain organized, audit-ready specification files.

4. Certification Program Support

  • Assist with compiling, organizing, and tracking documentation required for third-party certification programs (e.g., Non-GMO Project, NSF, USDA Organic under 7 CFR Part 205, and similar programs as the company pursues new certifications).
  • Support internal teams in preparing documentation packages for certification audits or applications.
  • Track certification renewal timelines and outstanding documentation needs.

General Document Control

  • Maintain organized, version-controlled document repositories across quality systems.
  • Support documentation and tracking (not technical qualification decisions) for alternate raw materials or suppliers, in coordination with Supply Chain, Quality, and Regulatory.
  • Support internal and external audit readiness by ensuring documentation is complete, current, and easily retrievable.
  • Apply working knowledge of applicable FDA regulations (21 CFR Part 111 for dietary supplements; 21 CFR Part 117 for food, where applicable) to ensure documentation practices support compliance.

Qualifications

Required

  • Associate's degree, or equivalent combination of education and relevant work experience.
  • 5+ years of experience in quality document control, document management, or QA administrative support, ideally within dietary supplements, food, or another FDA-regulated industry.
  • Strong organizational skills with the ability to manage multiple concurrent workstreams and deadlines.
  • Clear, professional written and verbal communication skills for cross-functional and external supplier correspondence.
  • Comfortable working independently in a remote environment while coordinating closely with a distributed team.

Preferred

  • Familiarity with cGMP documentation requirements (21 CFR Part 111) and/or food safety documentation (21 CFR Part 117).
  • Exposure to supplier/vendor qualification documentation (COAs, GMP certificates, specifications).
  • Exposure to third-party certification programs (Non-GMO Project, NSF, USDA Organic, or similar).

Reporting Structure

This role reports directly to the Director of Quality Assurance and works cross-functionally with Product Development, Sales, and Regulatory Affairs.

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