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About the role
The System Administrator manages Microsoft server environments across physical, virtual, and cloud platforms while providing Tier III support for complex issues. They also assist with software deployments, infrastructure optimization, and disaster recovery planning to ensure compliance and operational efficiency.
What they look for
Requirements
Candidates must have at least 3 years of experience with Microsoft Server administration and 2 years of experience with VMware and SAN/NAS technologies. A high school diploma is required, while a bachelor's degree in Computer Science and Microsoft certifications are preferred.
Full description
POSITION PURPOSE:
The System Administrator is responsible for supporting on premise as well as cloud-based Microsoft computing environments. This resource will also assist with software/systems deployments and special projects, all of which must be executed within a framework of risk mitigation and compliance. Finally, a collaborative approach and integration into existing IT environment/team is key to a successful candidate. Perform all responsibilities in accordance with ICM’s corporate values of Innovation, Ownership, Humility, Collaboration, and Stewardship.
ESSENTIAL FUNCTIONS AND BASIC DUTIES:
Administration
- Manage Microsoft servers across VMWare, physical, and Azure/AWS platforms
- Administration of Office 365, Azure AD/Entra ID, Intune, Exchange Online, and SharePoint Online
- Basic SQL server administration
- Provide direction/support to optimize infrastructure & applications ecosystem
- Help support LAN/WAN environment, including wireless and Always-On VPN
- Integrate with business to provide IT support for special projects (i.e., business acquisition/divestiture, systems deployments, etc.)
Team
- Tier III escalation for complex issues
- Provide backup support for overlapping responsibilities with Network Admin + Security Admin resources
- Participate in collaborative, team-based approach to provide effective IT services delivery
Governance
- Support disaster recovery/business continuity programs
- Ensure system configurations are consistent with company goals, industry best practices, and any regulatory or compliance requirements
Education & Certifications
- High school diploma required
- Bachelor’s degree in Computer Science or related field preferred
- Microsoft Certifications preferred
Knowledge & Experience
- 3+ years’ experience with Microsoft Server 2016/2019/2022/2025 administration required
- 2+ years’ experience with VMware/virtualization solutions + SAN/NAS required
- Active Directory, Windows client/server platforms experience required
- PowerShell, SSO, antivirus, web filtering, encryption, and core security software experience required
- Office 365, Intune, and Entra ID administration experience preferred
- SQL server & SCCM/Endpoint Configuration Manager experience preferred
TRAVEL REQUIREMENTS:
- Must possess valid driver’s license with no restrictions
- Role may require up to 10% Travel (remote site visits and/or conferences & training)
- May also include international travel
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