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Ingram Micro

Associate III, Presales Solution Design (Cybersecurity)

Ingram Micro Manila, Metro Manila, Philippines

IT Services and IT Consulting · 10,001+ employees

7 h ago
security Mid (2-5 yrs) Full-time Philippines
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About the role

The Associate III will provide technical pre-sales support by analyzing customer system needs and developing complex product solutions. They will also act as a mentor to junior staff and ensure effective communication of practices and procedures.

What they look for

Presales Solution Design Cybersecurity Technical Support System Analysis Product Implementation Mentoring Technical Documentation Problem Solving Customer Needs Analysis

Requirements

Candidates must have at least 3 years of functional experience with a two-year degree, or 5 years of experience with a high school diploma. A strong understanding of job-related competencies and the ability to work independently are required.

Full description

It's fun to work in a company where people truly BELIEVE in what they're doing!

Job Description: 

Accelerate your career. Join the organization that's driving the world's technology and shape the future. 

Ingram Micro is a leading technology company for the global information technology ecosystem. With the ability to reach nearly 90% of the global population, we play a vital role in the worldwide IT sales channel, bringing products and services from technology manufacturers and cloud providers to business-to-business technology experts. Our market reach, diverse solutions and services portfolio, and digital platform Ingram Micro Xvantage™ set us apart. Learn more at www.ingrammicro.com

Come join our team where you’ll make technology happen in surprising ways. Let’s shape tomorrow - it’ll be a fun journey!

Position Summary:

  • Typical pre-sales activities include gaining understanding of customer's business and analysis of customer's system and product needs.
  • Provides primarily pre-sales technical support for the development and implementation of complex products/applications/solutions.

What you bring to the role:

  • Seasoned individual contributor.
  • Works under limited supervision for routine situations.
  • Provides assistance and training to lower-level employees.
  • Problems typically are not routine and require analysis to understand.
  • Makes minor adjustments to working methods.
  • Explains practices, procedures and policies to reach agreement with others outside of the job area.
  • Provides administrative or technical support at a senior level.
  • Proficient in the various competencies relevant to their job.
  • May act as a lead or mentor to more junior technical or administrative support personnel.
  • Works on assignments that are moderately difficult, requiring judgment in resolving issues or in making recommendations.
  • Generally, works independently within established procedures associated with the specific job function.
  • Normally receives little instruction on daily work.
  • Determines methods and procedures on new assignments.
  • May be informal team leader.

Qualifications:

  • Two-year college degree or equivalent experience and minimum 3-year experience in functional area.
  • OR High School Diploma or equivalent and 5 years functional experience, preferably at a senior level.
  • Has substantial understanding of the job and applies knowledge and skills to complete a wide range of tasks.

# #LI-Hybrid

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