Application Support Engineer | Czech & English

EYKON is an independent utility infrastructure technology company, formerly the Landis+Gyr EMEA business. Built on more than 130 years of utility expertise, we bring together technology, data, services, and operational know-how to help utilities make infrastructure work better.

Today, our teams support customers across Europe and beyond, spanning more than 75 markets and over 100 million connected endpoints.

Join a business built on generations of expertise and help shape what comes next.

As Application Support Engineer, you will step into the world of enterprise software support and help utility companies solve real technical challenges as part of EYKON's Converge team. This is a great opportunity to develop your software support and troubleshooting skills, work with enterprise applications, and learn from experienced engineers.

What You'll Do

• Investigate and troubleshoot customer incidents and technical requests

• Analyze application logs, configurations and connectivity issuesIdentify root causes and resolve technical problems

• Work with Windows/Linux environments, databases and networking

• Communicate directly with customers in Czech and English

• Collaborate with experienced support, implementation and development teams

• Document solutions and contribute to our technical knowledge base

What We're Looking For

• Around 1–3 years of experience in IT support, application support, service desk, infrastructure, system administration or a similar technical role

• Basic knowledge of Windows and/or Linux

• Understanding of networking fundamentals such as TCP/IP, ports and firewalls

• Confidence in troubleshooting and investigating technical problems

• Czech and English communication skills

• Curiosity and motivation to keep developing your technical skills

• Ability to work regularly from our Prague office

Nice to Have

•

You don't need to know everything below. Experience with any of these is a plus:

• SQL and databases such as PostgreSQL, Oracle or SQL Server

• PowerShell, Python or shell scripting

• Monitoring and troubleshooting tools

• ITIL or ticketing processes

• Enterprise or business applications

What We Offer

• Full product training and mentoring

• Hands-on experience with enterprise software and infrastructure

• Exposure to databases, networking and application troubleshooting

• Collaboration with experienced technical teamsInternational environment and customers

• Clear opportunities to develop your technical expertise and grow within EYKON

• Competitive salary and benefits

• Hybrid working model

Interested? Send us your CV. We'd love to hear about your technical experience, projects, or areas you'd like to develop.

We value and encourage diversity in our team. This position is open to all qualified candidates regardless of gender, race, age, disability, sexual orientation, or background. We're committed to shaping a better future for everyone. #EnergizeYourCareer and join us on our journey towards a greener tomorrow.