Services Data Analytics Analyst
Vertiv Westerville, Ohio, United States
Appliances, Electrical, and Electronics Manufacturing · 10,001+ employees
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About the role
The analyst will design, develop, and maintain scalable data analytics and BI solutions to drive strategic decision-making across various business functions. They will also integrate data from multiple sources and apply AI/ML models to uncover actionable insights and optimize business processes.
What they look for
Requirements
Candidates must have a bachelor's degree in Information Technology or a related field and 1–3 years of experience working with large datasets. Proficiency in SQL, Microsoft BI stack, and programming languages like Python or C# is required.
Full description
POSITION SUMMARY
We are seeking a skilled Data Scientist / Business Intelligence Developer to join our Business Analytics team. In this role, you will design, develop, test, and support data analytics and BI solutions that drive insights and decision-making across multiple business functions. The ideal candidate is data-driven, analytical, and capable of transforming raw data into strategic business value
RESPONSIBILITIES
Primary Focus:
- Collaborate with the Business Analytics team to build and maintain scalable analytics and BI solutions.
- Work with large datasets to uncover actionable insights that support business strategies.
Data & Solution Development:
- Collect and integrate data from legacy systems, Oracle EBS, cloud platforms, and emerging AI-powered data sources.
- Design and develop scalable, AI-enabled analytics pipelines that support both structured and unstructured data.
- Identify valuable data sources and implement automation for efficient data collection, transformation, and enrichment.
- Create reports, visualizations, and dashboards that leverage AI-driven insights to support departments such as Sales, Finance, Operations, Marketing, Procurement, and Supply Chain.
- Apply machine learning techniques and statistical models to uncover trends, detect anomalies, and predict future outcomes.
- Conduct deep data analysis to understand customer behavior and business performance; use AI models to simulate scenarios and optimize business decisions.
Technical Development & Support:
- Build, deploy, and maintain advanced BI and AI/ML-enabled dashboards and analytics tools using Microsoft SQL Server, Power BI, and Microsoft BI stack.
- Develop AI-enhanced workflow solutions and recommendation engines that support business processes.
- Ensure performance, scalability, and security of data products incorporating AI components when appropriate.
- Support the integration of AI services with enterprise applications and data ecosystems.
- Develop and maintain technical documentation, including documentation of AI models, data pipelines, and governance practices.
- Monitor and continuously improve existing BI and AI systems for accuracy, relevance, and usability.
- Explore and evaluate new AI technologies and frameworks, ensuring the organization remains at the forefront of intelligent analytics solutions.
General Expectations:
- Support leadership with data-driven insights for strategic decision-making.
- Continuously evaluate and enhance BI platforms.
- Stay current with BI and analytics trends and recommend improvements.
- Participate in cross-functional team collaboration and technical integrations.
QUALIFICATIONS
- Bachelor’s degree in Information Technology or a related field.
- 1–3 years of business domain experience working with large datasets and solving complex business problems.
- Strong command of SQL and relational databases.
- Experience with Microsoft SQL Server, Power BI, and the Microsoft BI stack.
- Programming skills in .NET, Python, C#, or JavaScript.
- Familiarity with SDLC methodologies.
- Experience with Oracle EBS and SharePoint is a plus.
- Familiarity with AI/ML frameworks and experience applying machine learning models to real-world business problems.
- Exceptional analytical and problem-solving skills.
- Strong communication and presentation abilities.
- High attention to detail and time management.
- Ability to work independently and manage multiple priorities.
- Strong customer focus and interpersonal effectiveness.
- Comfortable working in a matrixed organization and engaging with all organizational levels.
- Strategic thinking with a results-oriented approach.
- Ability to mentor, train, and foster cross-team collaboration.
WORKING CONDITIONS
- Willing to work flexible hours
- Requires ability to maintain overall productivity in an interrupt-driven environment
- Travel as required (domestic & international)
