Specialist - Applied AI Engineer (English & Mandarin Support)

Scicom MSC Berhad Kuala Lumpur, Kuala Lumpur, Malaysia · MYR 48K–MYR 60K/yr

Outsourcing and Offshoring Consulting · 1,001-5,000 employees

Yesterday

Mid (2-5 yrs) Contractor Malaysia

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About the role

The role involves developing and delivering an AI roadmap, including pilot testing, production releases, and creating monitoring dashboards. You will also provide user guidance, technical handovers, and maintain a feedback loop to improve AI recommendations and forecasts.

What they look for

Power BI Python SQL Data Preparation API Integration LLM Application Development Retrieval-Augmented Generation Prompt Design Machine Learning Anomaly Detection Classification Forecasting Stakeholder Communication Critical Thinking Technical Support Vector Databases

Requirements

Candidates must have proficiency in Power BI, Python, SQL, and practical experience with LLM development and machine learning techniques. Strong analytical, communication, and stakeholder management skills are required to translate business problems into measurable AI use cases.

Benefits

Competitive Salary Performance Bonuses Annual Leave Medical Leave Medical Insurance Hospitalization Coverage

Full description

The Responsibilities of the Role:

A prioritized AI delivery roadmap with use cases, data dependencies, business owners, baselines and acceptance criteria.
Tested pilots and production releases for agreed priority initiatives, supported by reusable integrations and documented operating procedures.
Evaluation datasets, monitoring dashboards and benefit reports showing quality, adoption, operating cost and operational impact.
User guidance, technical handover and a feedback loop that improves recommendations, knowledge and forecasts after deployment.

The Requirement for the Role:

Power BI, Python and SQL; data preparation, validation, analytical investigation and API integration.
Practical LLM application development, retrieval-augmented generation, prompt design, tool use and structured outputs. (Claude, Codex, Copilot Studio)
Applied machine learning for anomaly detection, classification or forecasting, with sound evaluation and baseline comparisons.
Business problem framing, stakeholder communication and translating service workflows into measurable AI use cases.

Interpersonal and thinking skills

Creative thinking: identify practical AI opportunities, develop alternative approaches and test ideas against operational needs.
Logical and critical thinking: structure ambiguous problems, assess evidence, challenge assumptions and explain conclusions clearly.
Speaking and communication: explain AI concepts and recommendations clearly to technical teams, service partners and business stakeholders; listen actively and adapt to the audience.
Presentation skills: deliver concise, persuasive presentations and demonstrations that connect AI capabilities, evidence, risks and business outcomes.
Collaboration and stakeholder management: build trust across functions and markets, handle differing views constructively and support adoption through feedback and user coaching.

Preferred skills

Experience in technical support, field service, repair operations, service quality or spare-parts planning.
Cloud AI platforms, enterprise knowledge search, vector databases and BI reporting tools.
Integration with enterprise case management, CRM, ERP or inventory systems; multilingual support and regional workflows.

What We Offer:

Competitive Salary: RM 4,000 - RM 5,000
Performance Bonuses: Quarterly bonuses for confirmed staff.
Generous Leave: 15 days of annual leave and 14 days of medical leave.
Comprehensive Insurance: Medical and hospitalization coverage.