DevOps Engineer

DevOps Engineer

About us TitanFile's mission is to democratize secure client communication. This is a challenge worthy of pursuit! The costs and risks associated with complex projects like litigation, processing insurance claims, and conducting regulatory investigations are skyrocketing as the amount of data increases. TitanFile is transforming these processes so they can be done in minutes, not days, by anyone, anywhere. As a result, our customers, who range from financial institutions to law firms and from government agencies to higher education, can service their clients faster with the privacy and security that they expect.

What we need: TitanFile is looking for a DevOps Engineer who is personable, persistent, and confident. A person who is passionate about learning new technologies and improving the skills they already have. A person who wants their work to stand for something. A person able to juggle multiple priorities and work with minimal supervision.

This person will report to our Lead Architect and Infrastructure Manager and will be central to how we build, deploy, and operate our platform. The role is an even split between building and running: automating infrastructure with Terraform, improving our GitLab CI pipelines, and strengthening observability, while also keeping a security-sensitive production environment fast, available, and recoverable.

Our customers hold us to a high bar. TitanFile is SOC 2 Type 2 and ISO 27001 certified, and we are pursuing FedRAMP certification to serve the U.S. federal market. The right DevOps engineer will appreciate the importance of security, availability, usability, and performance in software systems, and will not be afraid to use cutting-edge technology to solve mission-critical enterprise problems. We expect our engineers to work fluently with AI tooling and to apply the same engineering judgment to what it produces as they would to their own work.

TitanFile offers an incredible opportunity for a DevOps Engineer to learn and grow, while being part of an awesome growing team in Toronto.

What you'll do: • Build and maintain infrastructure as code in Terraform across our AWS environment, with some Azure

• Operate and improve our compute footprint on ECS and EC2, including deployments, scaling, and cost efficiency
• Own and extend our GitLab CI pipelines to improve build reliability, test automation, and release safety​​​​​​
• ​​​​​​​​Strengthen monitoring, alerting, and observability using AWS-native tooling alongside Prometheus and Grafana
• Participate in a shared on-call rotation, lead incident response, and drive post-incident improvements
• Manage backups and disaster recovery, and test restores
• Harden Linux systems, networking, and access controls, and keep patching and configuration current across the fleet
• Support our security team with infrastructure work tied to FedRAMP, SOC 2, and ISO 27001, including control implementation and evidence automation
• Automate repetitive operational work, and document what you build so the whole team can run it
• Use AI tooling to work faster across infrastructure code, scripting, and incident analysis, while holding a high bar for what gets merged and deployed

Skills:• Positivity, passion, and creativity for what we do

• Execution-oriented, and energized by a fast-paced startup environment
• Hustle, persistence, and love for excellence and innovation

Qualifications: • Bachelor's or Master's degree in Computer Science, Software Engineering, or a related field, or equivalent experience

• 4 to 7 years of full-time experience in DevOps, SRE, infrastructure, or platform engineering
• Must be able and willing to lawfully work out of our Toronto, Ontario office on a hybrid schedule
• Strong Linux fundamentals, including troubleshooting, performance, and system administration, not just managed services
• Proficiency in scripting and automation with Python and Bash Solid networking and security fundamentals, including VPCs, DNS, TLS, firewalls, and least-privilege access
• Hands-on experience with database operations, backups, and restore testing Fluent use of AI coding assistants to accelerate infrastructure and automation work, with the judgment to review, test, and challenge generated code before it reaches production
• Production experience with AWS Experience with infrastructure as code, ideally Terraform Experience with CI/CD pipelines, ideally GitLab CI
• Experience running containerized workloads, ideally ECS Fluent written and verbal communication in English

Nice to have:• Experience with Azure Experience with Prometheus and Grafana

• Experience supporting a compliance program such as SOC 2, ISO 27001, or FedRAMP
• Experience with secure coding practices and the OWASP Top 10
• Experience with Django or Python application environments
• AWS certification

Why TitanFile: • Join a team of highly effective professionals working to solve two of the biggest challenges in the digital age: communication and privacy

• Opportunity to build a career and grow professionally
• Flexible work hours
• Excellent benefits packages

No agencies please.