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Jaheziya

Project Manager – Emergency Services & Resilience (ESR)

Jaheziya Abu Dhabi, Abu Dhabi Emirate, United Arab Emirates

Emergency and Relief Services · 51-200 employees

8 h ago
project-manager Senior (5-10 yrs) Full-time United Arab Emirates
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About the role

The Project Manager will lead operational projects from mobilization through go-live, overseeing contract delivery and performance against KPIs and SLAs. They will act as the primary point of contact for clients while coordinating internal teams, suppliers, and subcontractors.

What they look for

Project Management Contract Management Operations Management Stakeholder Management Budget Management Risk Management Emergency Services Critical Infrastructure Public Safety KPI Management SLA Management Service Delivery Operational Readiness Team Coordination Performance Reporting

Requirements

Candidates must have at least 7 years of experience in project or operations management, with a minimum of 3 years in complex service-delivery environments. A bachelor's degree is required, and professional certifications such as PMP or PRINCE2 are preferred.

Full description

About the Role

Jaheziya is seeking an experienced Project Manager to manage Emergency Services & Resilience (ESR) operational projects and contracts across the UAE. The role will oversee project mobilization, operational readiness, and contract delivery, ensuring performance against agreed scope, schedules, budgets, KPIs, SLAs, and client requirements.

Key Responsibilities

  • Lead projects from mobilization through go-live and ongoing operations.
  • Coordinate workforce, training, facilities, fleet, equipment and other mobilization requirements.
  • Manage project schedules, budgets, risks, issues and deliverables.
  • Act as the key day-to-day contact for clients and project stakeholders.
  • Monitor contractual requirements, KPIs and SLAs.
  • Coordinate internal teams, suppliers and subcontractors.
  • Prepare project performance reports and management updates.

Requirements

  • Minimum 7 years' experience in project, contract or operations management, including 3 years managing complex service-delivery projects/contracts.
  • Experience with 24/7 operational services, preferably emergency services, fire & rescue, defense, critical infrastructure, industrial operations or public safety.
  • Bachelor's degree in a relevant discipline.
  • Strong client, project, budget, risk, and stakeholder management skills.
  • UAE/GCC experience is highly desirable.
  • PMP, PRINCE2, APM, or equivalent certification is preferred.

Location: UAE Department: Emergency Services & Resilience (ESR)

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