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SMBC

Director, Project Manager (Change Management), HCM - 24 months Fixed Term Contract

SMBC Singapore

Financial Services · 10,001+ employees

Oct 07
project-manager Principal (10+ yrs) Contractor Singapore
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About the role

The Director will lead integrated workstream planning, manage project governance, and oversee the execution of large-scale HR transformation programs. They are responsible for coordinating cross-functional teams, managing global stakeholder expectations, and driving change management activities including training and business readiness.

What they look for

Project management Change management Stakeholder management HR transformation Governance Risk management Strategic planning Resource coordination Business readiness Process improvement Communication Facilitation Analytical skills Problem-solving HR operating model Technology implementation

Requirements

Candidates must have 7-10 years of professional experience in delivering complex global transformation programs, with a preference for HR-specific project management. Strong skills in stakeholder management, RAID control, and a degree-level qualification are required for this role.

Full description

Responsibilities:

  • Develop, baseline and maintain the integrated workstream plan, defining scope, milestones, deliverables, resources, dependencies and critical paths.
  • Drive day-to-day execution, monitor progress and quality, resolve delivery obstacles and implement recovery actions where required.
  • Own governance, status reporting, forecasts, actions, decisions and the management and escalation of risks, issues, assumptions and dependencies.
  • Coordinate internal teams, subject matter experts, technology partners, vendors and consulting resources, ensuring clear ownership and timely approvals.
  • Manage stakeholder expectations globally and facilitate planning, requirements, decision-making and governance forums.
  • Identify and track key change impacts and activities, liaising with stakeholders to determine proportionate interventions.
  • Oversee communication, engagement and training plans, together with readiness and adoption measures.
  • Coordinate requirements and dependencies for HR Knowledge and AI solutions across HR, technology, data, risk and control teams.
  • Plan change activities for the new HR Operating Model, including role clarity, service transition and business readiness.
  • Support deployment, cutover, stabilisation and transition to business-as-usual operations against agreed acceptance criteria.

Requirements:

  • Degree-level qualification with 7 - 10 years of relevant professional working experience;recognised project management certification is desirable.
  • Significant project management experience delivering large-scale, multi-workstream transformation programmes in complex global organisations.
  • Demonstrated capability in planning, scheduling, resource coordination, deliverables management, governance, reporting and RAID control.
  • Working knowledge of change management, including impact assessment, engagement, communications, training, readiness and adoption.
  • Strong global stakeholder management, facilitation, influencing and communication skills.
  • Experience gathering and managing business requirements across business, technology and third parties.
  • Strong analytical, organisational and problem-solving skills, with the ability to manage competing priorities across time zones.
  • Experience of global HR transformation, HR operating-model implementation or HR technology programmes is desirable.
  • Exposure to HR knowledge management, digital employee services or AI-enabled solutions is advantageous.
  • Experience within banking, financial services or another regulated environment is desirable.

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