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Protecht Group

Salesforce Specialist

Protecht Group Sydney, New South Wales, Australia

Software Development · 201-500 employees

Yesterday
salesforce Mid (2-5 yrs) Full-time Australia
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About the role

The Salesforce Specialist will own and improve the Salesforce platform across multiple departments, including Sales, Customer Success, and Finance. They are responsible for delivering end-to-end projects, managing integrations, and ensuring platform health and data quality.

What they look for

Salesforce administration Salesforce development Flow Apex LWC SOQL REST API Sales Cloud Service Cloud Data management Requirements gathering Documentation Stakeholder management Governance Security Project delivery

Requirements

Candidates must have 4+ years of experience in Salesforce administration and development with strong declarative and coding skills. Proficiency in gathering requirements from non-technical users and managing platform governance is essential.

Benefits

Learning and development time Bonus leave Wellbeing leave Birthday leave Volunteer leave Social activities Cultural awareness days

Full description

At Protecht, we're on a mission to redefine the way the world thinks about risk, and were growing fast across APAC. the UK and North Amercia. We've been named a "Great Place to Work four years in a row. Our people are curious, driven, and genuiely care about building technology that makes a difference. 

We're looking for a hands on Salesforce Specialist to own our Salesforce platform end to end. You'll be responsible for delivering projects, supporting business as usual operations, and continuously improving how our Sales, Customer Success, Customer Support and Finance teams use Salesforce.

What you'll do• Own and continuously improve the Salesforce platform used across Sales, Customer Success, Customer Support and Finance.

  • Deliver projects end-to-end, including new functionality, integrations, automation and data migrations.
  • Ensure platform health, governance, security, data quality and documentation standards are maintained.
  • Support users by resolving issues, managing requests and driving adoption of platform capabilities.
  • Partner with stakeholders to prioritise the roadmap, manage the delivery backlog and identify opportunities for process improvement.

What you'll bring

Essential• 4+ years administering and developing on Salesforce, ideally as the primary or sole owner of an org.

  • Strong declarative skills across Flow, reports and dashboards, security model and data management.
  • Working knowledge of Apex, LWC and SOQL, plus REST/API integration experience.
  • Experience with Sales Cloud and Service Cloud.
  • Ability to gather requirements from non-technical users and translate them into practical solutions.
  • Strong written and verbal communication skills, with the discipline to document what you build.
  • Ability to work across multiple projects in a fast-paced environment.

Desirable• Salesforce certifications, including Administrator certification, with Platform App Builder, Platform Developer I or Sales Cloud Consultant preferred.

  • Experience with DevOps tooling and source control, including SFDX, Git and CI/CD.
  • Exposure to SaaS subscription billing, Jira, Confluence and marketing automation integrations.
  • Interest in applying AI to Salesforce workflows.

Why join Protecht?• A certified and award-winning Great Place to Work®.

  • Support for Salesforce certifications and ongoing learning, including dedicated Learning & Development time every fortnight.
  • Bonus leave, wellbeing leave, birthday leave and volunteer leave.
  • A team-first culture supported by social activities and cultural awareness days.

Sound like you? If you want to be part of brand that is going through tremendous growth and work with great people, then apply now.

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