IT System Administrator

IT System Administrator

Department: Auriga

Employment Type: Full Time

Location: Jacksonville, FL

Compensation: $60,000 - $75,000 / year

Description

Our Systems Administrators support Microsoft server and network technologies and provide Tier 3 escalation support.  This includes the following:

• Monitor network performance, identify root-cause issues and resolve.

• Provide server, network and desktop/application support to clients and your team.

• Assist the team with specific client projects as required 

Position Overview

What you'll be doing as a Systems Administrator…..

• Support Microsoft Windows server and network technologies

• Management and troubleshooting of on premise and cloud environments.

• Maintain network configurations and assess and resolve network performance issues (internet bandwidth problems, ISP issues and firewall/router issues)

• Monitor performance of Windows server and server applications, identify root-cause and resolve issues.

• Provide Tier 3 desktop and application support including line of business application support and hosted application support.

• Produce and maintain detailed technical and training documentation.

• Organize and execute desktop projects, ranging from 1 day – 2 weeks.

• Typical Week:  30% Windows server support, 50% escalated desktop/app support, 10% network support, 5% training and 5% admin/meetings.

You are a great Systems Administrator candidate if you have.....

• Bachelor’s Degree, business related field preferred, or equivalent experience

• 5+ year(s) supporting current windows server and desktop technologies, and client/server applications in a windows-based network environment.  Specifics include: 
• Microsoft Windows Server (latest OS) and Exchange Server (or enterprise mail systems) 

• Have worked with the O365 ecosystem

• Azure ecosystem

• Active Directory, Group Policy 

• All current Microsoft Desktop Operating Systems 

• Experience with XenApp/RDS or other VDI technologies 

• Experience with LAN and WAN technology and firewalls required, including but not limited to… 
• Cisco 

• Meraki 

• Fortinet 

• Aruba

• Extensive hands-on experience with Windows Server and Exchange, including maintenance and support.

• Microsoft Certified Professional Status (MCSE or MCITP) 

• Strong communication skills both verbal and written.

• Excellent customer service skills

• Valid driver’s license and insurance with reliable transportation.  This position will require infrequent local travel.

• Drug-free and non-smoker. Smoking is prohibited at all client sites and iVenture offices.

• Flexibility to accommodate after-hours and weekend client and team member needs.

• Participation in a 1-week 24x7 on-call backup rotation, approximately every 2-3 months

Perks of working here as a Systems Administrator…..

• WFH Flexibility

• Focus on Work/Life Balance

• We match 4% on your 401K 

• Paid Time Off Benefits - 3 weeks for your first year, 4 weeks on your second year

• Comprehensive benefits package which includes paid life insurance and paid long term disability.

• Peerfit membership - providing free sessions at local gyms and studios.

• Paid Maternity, Paternity, and foster leave

• Quarterly employee/family outings 

• Career path road mapping 

• $200 spend in our iVenture Company Store on your anniversary year with us!

• Real Culture initiatives and recognition, not just pizza parties 

• 360-degree feedback. You talk, we listen.

• Mileage reimbursement

• Super cool technology – virtual lab, paid certifications, and training days

• iVenture is rated by its employees as a "Great Place to Work" and has a strong culture and exceptional core values.

Additional Information:

Valid driver’s license and insurance with reliable transportation.  This position will require some in-frequent travel to the other client offices as needed.