Support Services Engineer
Exclusive Networks Rzeszów, Subcarpathian Voivodeship, Poland
Computer and Network Security · 1,001-5,000 employees
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About the role
The Support Services Engineer will provide technical support for networking and security products, including first-line support for Fortinet solutions. They will also conduct solution testing and collaborate with IT professionals to maintain high service standards.
What they look for
Requirements
The ideal candidate should have basic knowledge of computer networking and network security technologies like Firewalls and VPNs. Strong communication skills and proficiency in English are required, with knowledge of the FortiGate platform considered a significant advantage.
Benefits
Full description
Support Services Engineer
Rzeszow
Full time
EXCLUSIVE NETWORKS | Introduction
Exclusive Networks is the global cybersecurity go-to-market specialist that provides partners and end-customers with a wide range of services and product portfolios. With offices in over 45 countries and the ability to serve customers in over 170 countries, we combine deep local expertise with the scale and delivery of a single global organization.
Our best-in-class vendor portfolio is carefully curated with all leading industry players. Our services range from managed security to specialist technical accreditation and training and capitalize on rapidly evolving technologies and changing business models. For more information visit www.exclusive-networks.com.
At Exclusive Networks, we are passionate about making a difference. That means delivering the best to our ecosystem, shaping a prosperous and trusted digital world, and helping our people to realize their full potential.
As the Support Services Engineer, you will:
o Providing technical support for networking and security products
o Preparing and conducting solution testing
o Delivering first-line support for Fortinet products
o Continuously developing technical knowledge and expertise
o Collaborating with IT experts and professionals
QUALIFICATIONS AND EXPERIENCE | About you
The ideal Support Services Engineer:
o Has basic knowledge of computer networking
o Understand of network security technologies, including Firewall, IPS, and VPN solutions
o Has Strong communication skills
o Independence, availability, and a consistent approach to work
o Has planning and time management skills
o Has Knowledge of the FortiGate platform will be considered a strong advantage
o Has English language proficiency enabling effective communication
WHO ARE EXCLUSIVE NETWORKS? | Why work for us
We are people focused and strongly believe that talent empowers us to continue our dynasty of disruption and growth in the future. Our Mission is to drive the transition to a totally trusted digital world for all people and organizations. Visit our website www.exclusive-networks.com.
We are proud to be an Equal Opportunity Employer. We are committed to the recruitment and hiring of individuals from diverse backgrounds and experiences, as we believe this strengthens our ability to develop superior solutions, make informed decisions, and better serve our valued customers. We do not discriminate against individuals on the basis of race, religion, color, national origin, gender, sexual orientation, disability status, or any similar characteristic. Employment decisions are made solely on the basis of qualifications, merit, and business need. Please click here to review our Diversity and Inclusion Policy for further information.
We care about your data: please click here to read our Recruitment Data Protection Policy prior to applying, and therefore sharing your data with us.
Our benefits include:
o Private medical care
o Mybenefit platform
If you think the open position you see is right for you, we encourage you to apply! Our people make all the difference in our success.
