Applications and Support Engineer
Acculogic LTD Portland, Oregon, United States
Appliances, Electrical, and Electronics Manufacturing · 51-200 employees
About the role
The Applications and Support Engineer serves as the technical interface for customers, providing pre-sales demonstrations and post-sales support for test equipment. Responsibilities include equipment installation, maintenance, fault repair, and the development of test projects and technical documentation.
What they look for
Requirements
Candidates must hold a Bachelor's degree in Electrical or Electronic Engineering with 1-4 years of relevant experience. Strong analytical skills, the ability to interpret schematics, and the capacity for extensive travel are required.
Benefits
Full description
Description
Ready to join a global developer and supplier of precision-engineered testing solutions equipment servicing markets such as automotive, defense/aerospace, industrial, life sciences, and telecom markets? Then Acculogic is looking forward to meeting you!
We are searching for a talented engineering professional to join our Acculogic family as a Technical and Support Engineer located at our Markham, Ontario facility. This critical role supports the Acculogic business which is part of the Electronic Test division of inTEST Corporation. This division is on a trajectory of growth and provides an opportunity to support a global organization.
About the Role
The Applications and Support Engineer is the technical interface between Acculogic and the customers for its flying probe, in-circuit and boundary scan test equipment. Based in the Acculogic facility in Markham, Ontario, and working with the business development and technical support teams you will be the technical lead providing both pre-sales and post-sales support. Candidates with prior experience with automated test equipment (ATE) for the electronics industry are strongly preferred.
Position Responsibilities
- Pre-sales: customer demonstrations, evaluations and benchmarks, including development of test applications. Presenting Acculogic tools at trade shows and seminars to promote the technology and advance Acculogic’s customer market awareness.
- Post-sales: Phone support, equipment installation, preventative maintenance, fault identification and repair, installation of upgrades, delivery of training.
- Developing test projects for circuit board testing
- Participating in Acculogic’s products and test procedures further development
- Collaborate with software development, engineering, sales and others to implement fixes, testing and install enhancements.
- Writing technical documentation, application notes and training materials
- Extensive local, national and international travel will be required. >50% travel
- Able to work remotely from home most of the time with some office work as well.
Requirements
Minimum Qualifications
- A Bachelor’s degree or similar in Electrical/Electronic Engineering or related field of study.
- 1-4 years previous applicable experience
- An understanding of electronics and electro-mechanical principles. Including component theory and a well-developed ability to read and interpret schematics.
- Self driven, quick and eager learn, able to exhibit professional bearing under pressure.
- Excellent computer skills.
- Excellent analytical and problem-solving skills.
- Excellent communication skills both verbal and written as well as presenting to technical working groups and seminars.
- Team player with the ability to contribute to a matrix organization while maintaining the ability to act and think independently in a fast-paced environment when needed.
- Ability to travel domestically and minimally internationally. Travel is >50%
- US Citizenship is required due to customer needs
What can we offer you?
This is an exempt position which offers a competitive salary and benefits package including medical, dental, vision, paid vacation, holiday. In addition, you will enjoy development and advancement opportunities, meaningful work relationships and more. Salary will be commensurate with your experience, among other factors. This role is located in Markham, Ontario, Canada.
More about us:
Acculogic designs, manufactures, and markets a broad range of manual and automated testing systems and instruments for testing electronic devices, circuit boards and batteries. Our products are used by a wide variety of manufacturers to perform development, qualifying and final testing of bare and assembled printed circuit boards, batteries and for other electronic testing across a wide range of industries. Learn more about Acculogic at www.Acculogic.com.
All qualified applicants will receive consideration for employment without regard to their race, creed, color, ancestry, religion, sex, national origin, citizen status, age, sexual orientation, gender identity, disability, marital status, family medical leave status, or protected veterans’ status.
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