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Atera

Pre-Sales Engineer

Atera Tel-Aviv, Tel-Aviv District, Israel

Software Development · 201-500 employees

3 h ago
solutions-engineer Senior (5-10 yrs) Full-time Israel
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About the role

The Pre-Sales Solutions Engineer will own the technical relationship with prospects, leading discovery sessions, product demonstrations, and end-to-end proof of concept processes. They will collaborate cross-functionally with internal teams to resolve complex requirements and support high-value sales deals.

What they look for

Pre-sales Solutions engineering Technical consulting B2B SaaS Proof of concept AI products Automation tools Agent-based solutions IT operations Windows OS Mac Linux API integrations Scripting Technical demos RFP/RFI management

Requirements

Candidates must have 5+ years of experience in pre-sales or technical consulting within a B2B SaaS environment, with proven expertise in AI and automation tools. Proficiency in IT operations, scripting, API integrations, and the ability to communicate effectively with executive stakeholders are essential.

Full description

About Atera

Atera is leading the future of IT with the world’s first Autonomous IT platform, with built-in AI agents. At its core is IT Autopilot, functioning as a personal IT professional for every employee, and AI Copilot, an IT technician’s companion designed to boost productivity and efficiency. The full-stack platform unifies RMM, ticketing, help desk, patch management, and all essential IT operations into one secure, scalable solution. Trusted by 13,000+ customers in 120+ countries, Atera helps organizations scale, boost service quality, and turn IT into a driver of lasting business growth.

About the Role

We're looking for a talented and driven Pre-Sales Solutions Engineer to join our growing team. You'll be a key player in our sales motion - owning the technical relationship with prospects and working closely with our Account Executives and Account Managers to drive complex, high-value deals primarily across mid-market and enterprise segments.

What You'll Do

  • Lead discovery and scoping sessions alongside AEs to deeply understand prospect needs and pain points
  • Own end-to-end POC processes, typically spanning 1-2 months, including design sessions and technical deep-dives
  • Deliver compelling product demos and respond to technical inquiries from a range of stakeholders, including C-level and VP-level
  • Lead RFP/RFI responses and serve as the primary technical point of contact throughout the sales cycle
  • Collaborate cross-functionally with Support, Product, and R&D to resolve complex prospect requirements
  • Travel to customer sites as needed (~30%)

Requirements

Requirements:

  • 5+ years in a pre-sales, solutions engineering, or technical consulting role at a global B2B SaaS company
  • Proven experience navigating complex sales cycles involving multiple stakeholders, including enterprise customers
  • Hands-on experience owning POCs and delivering custom technical solutions
  • Proven experience working with AI products, automation tools, and agent-based solutions - a must
  • Strong background in IT - an advantage
  • Familiarity with Windows OS; Mac and Linux - an advantage
  • Experience with API integrations and scripting - preferred
  • Native Hebrew and professional English - both required
  • Well organized, process-driven, and able to manage multiple projects.
  • Charismatic communicator who can hold the room with both technical and executive audiences
  • Genuine enthusiasm for technology and innovation - non-negotiable

About Atera

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