IT Project Manager 181728
CTI Consulting Merrimack, New Hampshire, United States
Public Safety · 11-50 employees
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About the role
The IT Project Manager will plan and coordinate project scope, objectives, and roadmaps while managing project risks and dependencies. They are responsible for leading delivery events, tracking project health, and fostering a culture of ownership and continuous improvement within the team.
What they look for
Requirements
Candidates must hold a bachelor's degree in Business, Technology, or a related field and possess 5-7 years of experience in project or delivery management. A deep understanding of iterative delivery frameworks and the software development lifecycle is required for this role.
Full description
Key Responsibilities
Planning & Coordination
- Align project scope,
objectives, and roadmaps aligned with product, business, and technology strategy.
- Manage multiple projects
of low to medium size or complexity, or a single project of high visibility complexity and/or risk.
- Partner with product,
program, and technology leaders to create plans, identify risks and dependencies, and release schedules.
- Maintain project
documentation and ensure transparency through structured communication channels.
Execution & Delivery Management
- Lead and manage events
to support backlog prioritization, planning, and execution across multiple projects or complex initiatives.
- Track and report
delivery health to stakeholders using leading and lagging indicators
- Facilitate trade-off
discussions using empirical delivery data to ensure milestone achievement.
- Drive shared
accountability for delivery against capacity, quality standards, and business value.
- Identify, manage, and
communicate risks and dependencies.
- Coordinate internal and
external communications and training plans to support project execution.
Continuous Improvement & Predictability
- Implement and refine
delivery processes using data insights and historical trends to improve predictability and efficiency.
- Optimize workflows and
work sequencing for continuous delivery and reduced context switching.
- Identify lifecycle-based
strategy updates and improvement opportunities to maximize outcomes.
Technology & Quality Oversight
- Enforce engineering
excellence by managing quality standards, technical debt, incidents, and change processes.
- Accountable for
effective and integrated release management, ensuring readiness across teams, and clear communication.
Team Leadership & Culture
- Motivate and guide teams
by fostering a culture of ownership and accountability.
- Support team formation,
training, and continuous improvement through feedback and learning opportunities.
Required Skills & Qualifications
Experience & Education
- Bachelor’s degree in
Business, Technology, or related field (or equivalent experience).
- 5-7 years of experience in
project or delivery management roles.
- Experience supporting
technology delivery teams in a large enterprise environment.
Project & Professional Capabilities
- Project Planning &
Roadmap Development – Ability to define scope, objectives, and timelines aligned with business goals.
- Delivery Management –
Expertise in managing schedules, resources, and budgets for complex projects.
- Risk & Dependency
Management – Skill in identifying risks, managing dependencies, and ensuring release readiness.
- Data-Driven Process
Improvement – Using metrics and trends to optimize delivery predictability and efficiency.
- Stakeholder
Communication & Influence – Providing transparency and aligning diverse stakeholders.
- Performance Monitoring
& KPI Management – Tracking delivery health and reporting progress against milestones.
- Change Leadership & Adaptability
– Driving adoption of modern delivery practices and fostering innovation.
- Iterative Delivery
Frameworks – Deep understanding of frameworks including Scrum, Kanban, SaFE, Lean, Six Sigma, etc.
- Software Development
Lifecycle (SDLC) Knowledge: Deep understanding of the phases from requirements to deployment, and the systematic implications of challenges across the lifecycle
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