IT Clinical Systems Analyst I or II

Schedule: Monday - Friday (40 hrs/wk) 8:00 AM - 5:00 PM

Department: IT Clinical Systems - 217

Primary Purpose:

Configure, maintain, and support assigned clinical systems (e.g., LIS, LIMS, IMS and related platforms) within established architectural standards and approved governance processes. Partner with clinical stakeholders to translate workflows into application requirements and configuration changes, assess impacts, and deliver high-quality solutions within the assigned domain. Support validation by executing testing activities and providing required evidence in accordance with Validation-approved plans and SOPs. Does not own architectural design decisions, delivery prioritization, validation approval, or platform administration (upgrades, access/roles, environments, security controls). Escalates cross-domain or non-standard needs to the domain Lead and Clinical Systems Architect; escalates platform administration needs to the Clinical Systems Administrator; partners with Validation to execute testing and provide required evidence per Validation-approved plans.

Essential Functions:

Execute configuration/build in assigned clinical systems and related applications while ensuring quality outcomes and adherence to standards.

Support applications throughout implementations, enhancements, and lifecycle changes.

Triage, troubleshoot, and resolve application support issues; escalate cross-domain, high-risk, or non-standard issues appropriately.

Execute testing activities and maintain test evidence/documentation in support of approved validation plans and SOPs.

Prepare and maintain QA, support, configuration, and change documentation to support audit readiness and operational continuity.

Participate in upgrades and system enhancement efforts by completing application readiness tasks, regression testing, and documentation as assigned.

Communicate with internal stakeholders and vendors in problem resolution as appropriate.

Reinforce clinical systems best practices as defined by architectural standards and governance.

Other duties as assigned

Physical and Other Requirements:

Stooping: Bending body downward and forward by bending spine at the waist.

Reaching: Extending hand(s) and arm(s) in any direction.

Mobility: The person in this position needs to occasionally move between work sites and inside the office to access file cabinets, office machinery, etc.

Communicate: Frequently communicate with others.

PPE: Biohazard laboratory environment that requires use of personal protective equipment in accordance with CDC and OSHA regulations and company policies.

ARUP Policies and Procedures: To conduct self in compliance with all ARUP Policies and Procedures.

Sedentary Work: Exerting up to 10 pounds of force occasionally and/or negligible amount of force frequently or constantly to lift, carry, push, pull or otherwise move objects.

Fine Motor Control: Picking, pinching, typing or otherwise working, primarily with fingers rather than with the whole hand as in handling.

Vision: Having close, far, and peripheral visual acuity to perform a variety of tasks such as make general observations of depth and distance.