Global Product Compliance Manager

Position: Global Product Compliance Manager

FSLA Status: Full-time/Exempt

Location: Newport Beach, CA

Travel: up to 10% domestic and international

Salary Range: $81,000-$115,000 USD annually

About Us

For more than 20 years, Best Choice Products has designed and delivered thoughtfully made products that help people enjoy their homes and everyday lives. Guided by our mission to develop the world's best-selling products, we're constantly innovating to deliver exceptional value, quality, and experiences for customers. As a leading e-commerce retailer, our growing assortment includes home furniture, outdoor living, lawn & garden, toys, seasonal décor, and more.

Behind our products is a team that moves quickly, works collaboratively, and is always looking for better ways to serve our customers. From developing new products and growing our e-commerce presence to strengthening our supply chain and improving the customer experience, employees have the opportunity to make an impact and see their ideas come to life.

Recognized as an Inc. 5000 Fastest-Growing Private Company and an Orange County Register Top Workplace, we're continuing to grow—and we're looking for people who are excited to grow with us. Learn more at bestchoiceproducts.com.

Scope of the Role

The Global Product Compliance Manager is responsible for ensuring that BCP’s products meet all regulatory and legal standards applicable in the markets where they are sold. This role is crucial in preventing legal risks, ensuring customer safety, and maintaining the company's reputation by guaranteeing that products comply with all pertinent regulations. This individual works closely with cross-functional teams to integrate quality requirements into product design, manufacturing, and distribution processes.

Essential Functions & Key Responsibilities

• Own and maintain product compliance requirements for all markets and sale channels in which BCP products are sold, ensuring products comply with applicable international, federal, state, and local laws, regulations, and standards prior to launch and throughout their lifecycle.
• Proactively monitor, interpret, and communicate changes in product regulations, and industry standards and marketplace requirements affecting BCP’s products, and develop implementation plans to ensure continued compliance across all key markets, including the US, Canada, and Europe.
• Establish and maintain compliance frameworks for existing and new markets, identifying applicable testing, certification, labeling, documentation, registration, and other market-entry requirements by product category and destination markets while balancing compliance risk, cost, and speed to market.
• Partner with the Origin Team to establish and maintain comprehensive product compliance documentation and recordkeeping, ensuring required certifications, test reports, declarations, and supporting documentation are accurate, current, traceable, and readily available to meet regulatory, market, and sales-channel requirements.
• Identify opportunities to consolidate or leverage testing and certifications across markets when legally and technically appropriate to improve efficiency and reduce unnecessary testing.
• Evaluate potential compliance risks associated with product features, materials, design, intended use, and other relevant factors, and develop appropriate strategies to mitigate identified risks.
• Partner with Product Development, Marketing, Origin Team, and other cross-functional teams to integrate applicable compliance requirements into product design, development, testing, and commercialization processes.
• Partner with internal teams to address and resolve compliance requests, product suppressions, documentation deficiencies, and other compliance-related selling restrictions.
• Maintain relationships with qualified third-party laboratories and certification organizations, such as SGS, Intertek, TÜV, UL, and other accredited organizations, to stay current on regulatory developments, technical requirements, and industry best practices and to support the resolution of identified compliance gaps.
• Serve as the primary internal subject matter expert and point of contact for product compliance matters, including customer and government/regulatory agency inquiries, and provide training and guidance to ensure relevant stakeholders understand applicable compliance requirements and their responsibilities.
• Continuously improve compliance processes, systems, documentation, and workflows to enhance efficiency, consistency, visibility, and effectiveness, while fostering a culture of compliance and accountability across the organization.
• Perform other duties as assigned.

Qualifications & Required Experience

• Bachelor’s degree in Engineering, Quality Assurance, Law, Business Administration, or a related field.
• Minimum of 5 years of experience in product compliance, regulatory affairs, quality management, or a related field within the industry.
• In-depth knowledge of relevant regulations and standards such as UL, ASTM,CPSC, FCC, Prop 65 etc..
• Demonstrated experience managing retailer or e-commerce marketplace product compliance requirements; Amazon, Walmart, and/or Home Depot experience strongly preferred.
• Strong analytical and problem-solving skills to address compliance issues.
• Excellent communication and interpersonal skills to effectively liaise with different stakeholders.
• Meticulous attention to detail to ensure that all compliance aspects are covered.
• Certification in Quality Management (e.g., CQM, CQE, ASQ certification) preferred.
• Certification in compliance or regulatory affairs preferred.
• Experience with Six Sigma or Lean manufacturing methodologies preferred.

Benefits & Perks

Join us and experience a workplace where benefits and perks are designed with you in mind.

• Flex Fridays: Enjoy the flexibility of working from home and kick off your weekends early with half-day Fridays, all year long.
• Comprehensive Health Coverage: Inclusive medical, dental, vision, life, and supplemental insurance plans to keep you and your family healthy.
• Support When You Need It: Our Employee Assistance Program is here to provide confidential support for personal and work-related issues.
• Future-Forward Financials: Secure your future with our 401k plan, complete with up to a 3.5% company match.
• Time to Recharge: Enjoy vacation time, paid holidays, and sick days to rest and recharge.
• Fuel Your Day: Delight in a variety of snacks and drinks to keep you energized, including the occasional catered lunch.
• Exclusive Discounts: Take advantage of our generous employee discount on our products, plus occasional product giveaways and raffles.
• Play Hard: Unwind with our on-site arcade games and ping pong to connect with colleagues.
• Stay Fit: Access our onsite gym, fitness classes, or bicycles-for-borrow to keep your fitness goals on track.
• Celebrate Together: Join us for milestone and birthday celebrations, as well as happy hours, quarterly team bonding events, and our annual holiday party.

The base salary range for this full-time position is $81,000-$115,000 USD annually. You will also be eligible to participate in BCP’s benefits and bonus programs. Our salary ranges are determined by role, level, and location. Within the range, individual pay is determined by additional factors, including job-related skills and experience.

Where to Find Us

www.bestchoiceproducts.com

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At BCP, we are committed to building a diverse and inclusive workplace where everyone can thrive. Best Choice Products proudly provides equal employment opportunities to all employees and applicants, embracing differences in race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, and gender identity. Discrimination and harassment of any kind have no place here.