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Origin Techserve Private Limited

MFD Support Engineer

Origin Techserve Private Limited Bengaluru, Karnataka, India · ₹240K–₹360K/yr

IT Services and IT Consulting · 51-200 employees

6 d ago
support-engineer Junior (0-2 yrs) Full-time India
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About the role

The engineer will install, service, and maintain MFDs, printers, and related equipment at the BEL premises. They are responsible for diagnosing hardware and software issues while ensuring minimal machine downtime through preventive maintenance.

What they look for

Printer maintenance MFD troubleshooting Hardware diagnostics Software diagnostics Network troubleshooting Preventive maintenance Customer service Communication skills Problem-solving Photocopier repair Scanner maintenance Technical support

Requirements

Candidates must have at least 1 year of hands-on experience in MFD or printer service. A diploma or ITI in electronics, electrical, or computer hardware is preferred along with basic networking knowledge.

Full description

Job Responsibilities

  • Install, service, troubleshoot, and maintain MFDs, printers, and related equipment.
  • Attend breakdown and service requests within the BEL premises.
  • Perform preventive maintenance and ensure machines are in good working condition.
  • Diagnose hardware, software, network, and printing-related issues.
  • Maintain service records, machine status, and spare parts usage.
  • Coordinate with the customer and internal service team for timely issue resolution.
  • Ensure excellent customer service and minimum machine downtime.

Requirements

Requirements

  • Minimum 1 year of hands-on experience in MFD/Printer service.
  • Knowledge of photocopiers, printers, scanners, and basic networking.
  • Good troubleshooting and problem-solving skills.
  • Good communication and customer-handling skills.
  • ITI/Diploma in Electronics, Electrical, Computer Hardware, or a related field preferred.
  • Willingness to work as an in-house service engineer at BEL.

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