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Normet Group

Product Manager, Mid-life services

Normet Group Santiago, Santiago Metropolitan Region, Chile

Machinery Manufacturing · 1,001-5,000 employees

Yesterday
product-manager Senior (5-10 yrs) Full-time Chile
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About the role

The Product Manager will lead the productization of mid-life services for mining and construction fleets in the Latin American region. Responsibilities include managing the opportunity pipeline, supporting complex sales cases, and developing service delivery capabilities to meet market expectations.

What they look for

Product management Project management Mining equipment Technical documentation Engineering structures Customer relationship management Market intelligence Sales support Product lifecycle management Cross-functional collaboration Networking Spanish English Business strategy Aftermarket services

Requirements

Candidates must have proven experience with Alpha and Tornado machinery and strong technical knowledge of equipment functions. Proficiency in Spanish and English is required, along with a customer-centric mindset and experience in product or project management.

Full description

We are a global technology company developing innovative solutions for mining, tunnelling, and construction, improving project safety, environmental impact, and productivity. We offer premium equipment, all-round aftermarket services and high-quality chemicals and rock support as our core products to our customers. We operate globally in over 30 countries with more than 1,800 experts. At Normet, we commit to a culture founded in our Values - Caring, Committed & Courageous. We foster your talent, with us you shine.

Product Manager, Mid-life Services 

Scope would be primarily productizing Mid-life services for Normet fleets in Latam. Supporting local team in the Mid-life cases and reporting to global Mid-life portfolio team. 

  Your Key responsibilities are: 

  • Productizing Alpha Concrete spraying and Tornado concrete transportation equipment repair & rebuild offering 
  • Easy to sell offering with defined scope and clear value add to customers 
  • Service delivery capability development to match the market expectation 
  • Ensure the competitiveness and profitability of service offerings 
  • Support complex sales cases and manage opportunity pipeline in Latam region 
  • Support Mid-life cases regarding all Normet equipment withing Latam region 
  • Initiate marketing campaigns aimed to specific markets 
  • Support the Regional organization as go to person regarding Mid-life offering or sales & quotation related topics 
  • Collect customer feedback and market intelligence 
  • Upgrades offering for Latam market needs 

  To succeed in this position, we value: 

  • Proven experience of the Alpha & Tornado machinery 
  • Technical knowledge of equipment and their functions  
  • Ability to read technical documents and engineering structures in PDM 
  • Customer centric and business driven mindset 
  • Experience in working in a cross-functional and environment 
  • Good networking skills and proven experience working in customer interface 
  • Experience in product and/or project management 
  • Fluency in Spanish, Proficiency in English (written and spoken) 
  • Location Chile or Peru 

 

In this position you will be part of Global Mid-life service portfolio team and report to Director, Mid-life services. You will work in close collaboration with other product managers and other key stakeholders across in service BL team. You will have gross functional role as part of Latam service team. Role requires some travelling within Normet countries in Latin America. 

 

Come and share your courage to shine with us!

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