About the role

The Mitigation Project Manager oversees day-to-day field operations, managing emergency restoration projects from initial assessment through completion. They are responsible for coordinating crews, maintaining job documentation, and ensuring compliance with safety and quality standards.

What they look for

Restoration management Mitigation Water damage assessment Fire damage assessment Mold remediation IICRC standards Encircle DASH Xactimate Project management Field operations Team leadership Customer service OSHA compliance Problem-solving Communication

Requirements

Candidates must have 2–5 years of experience in restoration or mitigation and a strong understanding of IICRC standards. Proficiency in restoration software such as Encircle, DASH, or Xactimate is required, along with a valid driver's license.

Benefits

401(k) Dental insurance Employee discount Health insurance Life insurance Paid time off Vision insurance

Full description

Royal Plus is hiring a Mitigation Project Manager to lead emergency restoration projects across water, fire, mold, and storm-related losses. This is a field leadership role responsible for managing projects from initial response through completion while ensuring quality, safety, and customer satisfaction.

What You’ll Do

As a Mitigation Project Manager, you will oversee day-to-day field operations and serve as the primary point of contact during mitigation projects.

Manage mitigation projects from emergency response through completion

Respond to loss sites, assess damage, and develop scopes of work

Coordinate crews, subcontractors, equipment, and materials

Monitor job progress and adjust plans to ensure efficiency and quality standards

Communicate directly with homeowners, property managers, and commercial clients

Maintain accurate job documentation using platforms such as Encircle and DASH

Ensure compliance with IICRC standards, OSHA safety guidelines, and company procedures

Supervise field technicians and subcontractors to ensure quality workmanship

Coordinate with internal departments (contents and reconstruction) for smooth project transitions

Support job coordination, scheduling, and on-call emergency response as needed

What We’re Looking For

Required:

2–5 years of experience in restoration or mitigation (water, fire, mold)

Strong understanding of IICRC standards (WRT preferred)

Experience using restoration software (Encircle, DASH, Xactimate, or similar)

Valid driver’s license and ability to travel to job sites

Strong communication, organization, and problem-solving skills

Preferred:

IICRC certifications (WRT, ASD, AMRT)

Prior supervisory or project management experience

Experience with residential and commercial restoration projects

Work Environment & Physical Requirements

Field-based role with varying job site conditions

Must be able to lift up to 50 lbs

Work in environments affected by water, fire, smoke, and mold

Ability to climb ladders, work in confined spaces, and stand for extended periods

Must be available for on-call rotation, including evenings, weekends, and emergency response

Why Join Royal Plus?

Lead impactful restoration projects that help communities recover after disasters

Hands-on leadership role with real growth potential

Fast-paced, team-driven environment

Opportunity to develop advanced restoration and leadership skills in the industry

Benefits:

401(k)

Dental insurance

Employee discount

Health insurance

Life insurance

Opportunities for advancement

Paid time off

Vision insurance