Solutions AI Product Manager

Apple has one of the most complicated and efficient supply chains in the world, powered by world class internal systems and tools developed and managed by the Global Sourcing and Supply Management (GSSM) Solutions & Strategy team. These tools enable us to effectively manage costs, supply, and bring supply chain intelligence to the forefront of our decisions. We are looking for a Senior Product Manager to be responsible for the product strategy, roadmap, and execution to streamline, analyze, and drive decisions. This means creating intuitive experiences that leverage the full potential of a Frontier LLM while being simple, approachable and incredibly powerful.

We work cross-functionally and you will partner daily with our AI engineers, designers, software developers & stakeholders to build impactful software products, specifically unlocking new Agentic experiences. We believe in going deep on user research and data analysis to decide where we would should go next with our products, we believe in delivering iterative features quickly and continuously improving our products and processes, and we are a strong design and product-led organization. We love talking to and working with our users every day to enable them to do their best work.

We want someone that has experience taking an idea from the whiteboard to production and then scale it.

Description

The GSSM organization enables the mass production of Apple's entire product line from iPhones, iPads and MacBooks to the Mac Pro, AppleTV, Apple Watch and Vision Pro. Part of the magic that makes all of this possible is a robust set of applications and systems designed and developed by Apple that support the production of a product from prototype to announcement and beyond.

The applications we build are used daily by the people at Apple that manage supply, cost, BOM across all products and regions. We have a large cross functional user group including Global supply managers, Material Program managers, Ops Finance, Legal, Suppliers and Contract Manufacturers. We work closely with them to design and architect the best solutions for the challenges faced when making the highest quality hardware products.

We are actively expanding our AI capabilities to drive daily efficiencies, pushing to develop cutting-edge solutions that leverage MCP and agentic technologies to revolutionize supply chain management for Apple. This role demands a deep understanding of AI principles, practical experience in building and deploying AI-powered applications, and a passion for pushing the boundaries of what's possible. You will be instrumental in driving the next generation of AI capabilities within GSSM, directly impacting Apple's ability to deliver its products at scale.

Minimum Qualifications

Bachelors degree 5+ years of product management experience, building complex tools and systems 8+ years experience working with software product teams, either in a product role, or design or engineering Professional experience building AI products using MCP and Agents Product-first mindset, and the demonstrated ability to define and build intentional product processes that are shared cross-functionally Demonstrated ability to craft and effectively communicate a product vision, strategy, and roadmap, and the ability to inspire the product team to execute upon these artifacts Demonstrated use of user research, usability studies, analytics and data to drive business decisions and prioritize, as well as the ability to distill this work quickly into impactful decisions that move the team and product forward Demonstrated ability to work closely with software engineers and designers, engage in thoughtful and respectful debate, and prioritize among competing needs Experience with supply chain processes and consumer product design is not required - but you must have an interest in learning about these areas and becoming deeply familiar with this domain

Preferred Qualifications

Craft and set the product vision & strategy Create use cases and user stories and communicate them effectively to both design and software engineering Build and prioritize an ambitious but iterative roadmap that balances user needs with business and stakeholder priorities, as well as team needs Ship experiences that are delightful to our users Deeply understand and empathize with our users’ needs and pain points Present and communicate product decisions, roadmaps, and long-term goals to the product team, stakeholder groups, and organizational leadership