Technology Product Manager

Velocity Commercial Capital, LLC is a wholly-owned subsidiary of Velocity Financial, Inc, an NYSE-listed public company. Velocity Commercial Capital is a real estate finance company founded in 2004 that primarily originates and manages investor loans secured by 1–4-unit residential rental and small commercial properties. Velocity Commercial Capital is seeking to hire a full-time Technology Product Manager. This position is located at the offices in Charlotte, North Carolina.

As a Technology Product Manager, you own the digital products that move borrowers from application to closing and beyond. You will shape the roadmap for our loan origination, borrower-facing, and servicing platforms, working in an environment defined by high-volume transactions, sensitive borrower and financial data, lender and third-party integrations, and regulatory constraints.

This is a cross-functional leadership role. You will work with engineering, lending operations, compliance, and capital markets to ship tools that cut cycle times and improve the borrower and employee experience.

Duties and Responsibilities

• Own the product vision and roadmap for origination, borrower-facing, and servicing technology, and prioritize the backlog by borrower impact, loan volume, compliance risk, and cost to serve.
• Translate lending workflows into clear user stories, acceptance criteria, and process flows for engineering teams working in agile sprints.
• Partner with engineering, design, and operations to deliver releases on time, managing scope, dependencies, and risks.
• Lead integrations with our loan origination system, pricing engines, credit bureaus, and other third-party vendors, and manage vendor performance.
• Work with compliance and legal so products meet security, privacy, auditability, and regulatory requirements,including the handling of PII and financial data.
• Gather requirements from loan officers, processors, underwriters, closers, and servicing teams, and keep leaders informed on progress and tradeoffs.
• Define product metrics such as cycle time, cost per loan, and borrower satisfaction, and use pipeline and funnel data to find friction and test fixes.
• Build business cases for new capabilities, such as automated verification, digital closing, and AI-assisted underwriting.

Required Skills and Experience

• 4 or more years of product management experience delivering software, ideally in lending, fintech, or financial services.
• Working knowledge of the mortgage lifecycle: application, processing, underwriting, closing, funding, secondary marketing, and servicing.
• Experience with agile methods and tools such as Jira or Confluence.
• Ability to discuss APIs, data models, integrations, and cloud architecture with engineers.
• Strong analytical skills, with comfort using SQL or BI tools to answer product questions.
• Experience building products that handle sensitive financial data with strong security, accuracy, and compliance requirements.
• Excellent communication, and a record of leading cross-functional teams without direct authority.

Nice to Have

• Direct experience in mortgage, lending, or fintech, including familiarity with industry regulations and standards (e.g.,ECOA, GLBA, SOC 2, PCI DSS).
• Experience integrating with mortgage or financial ecosystems such as loan origination systems (LOS), credit bureaus, pricing engines, or payment processors.
• Familiarity with our core stack: .NET, C#, JavaScript, Dart, Flutter, and Microsoft Azure.
• Experience with digital mortgage experiences such as online applications, e-closing, or remote online notarization.
• Product management certification (CSPO or similar).