Engineering Manager

About IDP

IDP is the global leader in international education services, delivering global success to students, test takers and our partners, through trusted human relationships, digital technology and customer research. An Australian-listed company, we operate in more than 50 countries around the world.

Our team is comprised of over 7,000 people of various nationalities, ages and cultural backgrounds. Proudly customer-first, our expert people are powered by global technology. Together, we offer unmatched services, helping local dreams become realities, all over the world.

Learn more at www.careers.idp.com

Role purpose

We are seeking a highly skilled and experienced Engineering Manager to join our team. In this role, you will be responsible for leading and coordinating multiple projects across diverse teams. Your primary focus will be on developing efficient processes, executing effective strategies, and ensuring the timely completion of projects. As an Engineering Manager, you will play a key role in researching and developing innovative products. You will also be responsible for creating project budgets and overseeing their successful execution throughout the year. Collaborating closely with various teams, you will ensure that projects are delivered on schedule and within budget, maintaining a high level of quality and adherence to organizational objectives.

Key accountabilities

• Lead and propose necessary processes to ensure a structured and predictable approach to software Engineering.

• Define and drive the technical strategy and development methodology.

• Plan and execute strategies for completing projects on time. Implement a system for monitoring and tracking project progress

• Balance, creating and repaying technical debt, and developing new features. Use technology and automation to help manage technical debt.

• Collaborate with organizational leadership to develop an annual budget for the engineering department. Assess the tools and technologies required for efficient project development. Regularly assess the effectiveness of budget allocations. Work with leadership to allocate budgets for tools, training, and staffing needed to support

• Set clear expectations, goals, and objectives for each team. Ensure a balanced distribution of work among teams to optimize productivity. Encourage collaboration between teams to promote knowledge sharing and cross-functional problem-solving. Implement performance metrics to monitor the progress of each team.

• Organize team-building activities that involve both your internal team and the vendor's team. This could include workshops, training sessions, or even informal gathering.

• Evaluate how emerging technologies could impact the team's skill requirements and project outcomes. Identify any gaps between the existing skills and those required to meet current or future project needs. Determine the need for training and talent development.

• Delegate technical decisions to your senior engineers but ask the right questions to ensure that the product is scalable, secure, and reliable.

• Bridge the gap between product management and Engineering team by facilitating necessary interaction

• Anticipate and identify potential risks associated with the technical strategy, including technological challenges, resource constraints, and market changes. Develop mitigation plans to address identified risks, ensuring that the technical strategy remains resilient and adaptable.

• Evaluate, select, and implement monitoring tools and systems to enhance the observability of the engineering infrastructure. Set up effective alerting and notification systems to promptly respond to any anomalies or critical events, ensuring a proactive approach to system health.

• Establishing Support Processes: Define and implement robust support processes to ensure timely and effective resolution of incidents and customer issues.

• Demonstrate a forward-looking mindset by establishing and driving engineering and technology roadmaps aligned to business objectives. Leverage industry experience, emerging trends, AI capabilities, and engineering best practices to continuously improve software engineering, operational excellence, platform capabilities, and organizational maturity. Champion the adoption of AI, automation, and modern engineering practices across the software development lifecycle to improve productivity, quality, scalability, and speed to market.

Required experience

Minimum 6+ years of hard-core coding experience is mandatory 

Excellent hands-on experience in coding in Python/Java, ‘AWS/Microservices will be added advantage’ 

Good to have front-end framework knowledge like REACT/Angular.

Over all 9-13 Experience is mandatory. 

Mandatory 2+ years of people management experience required.