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Metrobank

SWIFT OPERATIONS OFFICER

Metrobank Taguig, National Capital District, Philippines

Banking · 10,001+ employees

Yesterday
swift Mid (2-5 yrs) Full-time Philippines
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About the role

The SWIFT Operations Officer supervises the secure and efficient processing of foreign and local SWIFT messages and authentications. They are responsible for system maintenance, transaction screening, and providing technical support to business units and international branches.

What they look for

SWIFT Operations Message Authentication Transaction Screening System Upgrades Log Review Business Continuity Planning Data Extraction Reporting KYC Troubleshooting RMA Establishment Telegraphic Test Key Risk Awareness Technical Support

Requirements

Candidates should have experience in SWIFT operations or an IT technical background, with a degree in BSIT, Computer Science, or BSBA. A strong sense of risk awareness and the ability to work in a high-pressure, zero-tolerance environment are essential.

Full description

Be #InGoodHands with Metrobank

Here at Metrobank, we don't simply hire employees—we hone future leaders. We provide opportunities that enhance your skills and unlock your talents, helping you evolve into a well-rounded individual. We supply you with all the pieces you need to do your best work, unleashing your full potential to help you secure your future and lead a fulfilling career. And with Metrobank's strong heart for the community, you have the chance to give back and make worthwhile contributions to our nation's economic and social development.

With Metrobank, a meaningful life is within your reach!

Position Title: Swift Operations Officer

Job Summary: Supervises the secured and efficient operations of all foreign / local SWIFT and messages authentications facilities of the bank.

Specific Duties & Responsibilities:

  • Supervise day‑to‑day SWIFT shift operations to ensure secure and efficient message processing.
  • Authenticate incoming and outgoing SWIFT messages requiring manual verification.
  • Perform SWIFT transaction screening (OPAC, high‑risk hits) and validate false positives.
  • Manage SWIFT applications, including system upgrades, backups, archiving, and log reviews.
  • Support business units with SWIFT concerns, format updates, and operational inquiries.
  • Assist international branches (e.g., MB Korea, MB Tokyo) in troubleshooting SWIFT system issues.
  • Oversee RMA establishment and Telegraphic Test Key arrangements with financial institutions.
  • Handle upload and download of MT940/950 statements for internal systems such as FTP‑IM and RFE.
  • Monitor SWIFT server room environmental conditions to maintain operational integrity.
  • Contribute to Business Continuity Plan development and implementation.
  • Extract data from SWIFT systems and generate regular reports for management and business units.
  • Support the SWIFT Customer Security Program and perform required KYC self‑attestation activities.

Qualifications:

  • Experience in SWIFT operations (preferred) or an IT technical background related to SWIFT systems.
  • Degree in BSIT, Computer Science, BSBA, or other IT‑related courses (ideally 60% technical / 40% banking).
  • Strong risk awareness and understanding of a zero‑tolerance error environment.
  • Mature and adaptable mindset; able to work in a highly critical operations setting.

Other Details:

Rank: Junior Officer

Unit: ESS / Operations Group / Check Clearing & Settlement Division / Swift Operations Department

Location: Metrobank Center, BGC

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