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SERVPRO of Mobile Northwest

Project Manager

SERVPRO of Mobile Northwest Mobile, Alabama, United States · $60K–$65K/yr

Environmental Services · 11-50 employees

Yesterday
project-manager Mid (2-5 yrs) Full-time United States
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About the role

The Project Manager oversees franchise processes, manages customer relationships, and coordinates job scheduling and resources. They are also responsible for training production personnel, ensuring job profitability, and maintaining accurate documentation.

What they look for

Project management Customer service Team leadership Scheduling Documentation management Profitability analysis Staff training Recruitment Communication Math skills Cleaning and restoration Multi-tasking Interpersonal skills Problem solving

Requirements

Candidates must have effective communication skills, intermediate math proficiency, and the ability to perform physical tasks like lifting up to 100 pounds. A high school diploma or GED is required, while IICRC certifications and experience in cleaning or restoration are preferred.

Benefits

Competitive pay rate

Full description

SERVPRO® of Mobile County - Project Manager

Do you love helping people through difficult situations?

Then, don't miss your chance to join our company as a new Project Manager. In this position, you will be making a difference each and every day. We have a sincere drive toward the goal of helping make fire and water damage "Like it never even happened"!

SERVPRO® of Mobile County is seeking someone who is comfortable working hard in challenging situations, enjoys meeting new people, has excellent communication skills, enjoys supervising others, and is a serious multi-tasker. If you are self-motivated and have superb interpersonal skills, then you'll thrive in this work environment.

As a valued SERVPRO® of Mobile County employee, you will receive a competitive pay rate, with opportunity to learn and grow.

Primary Responsibilities

  • Oversee Franchise processes relating to customers and take care of customer needs
  • Manage relationships with centers of influence (COIs)
  • Oversee scheduling of jobs, resources, and crews following SERVPRO® of Mobile Northwest production guidelines
  • Manage job file documentation, job profitability, and efficiencies
  • Train, manage, and recruit production personnel
  • Create and/or review job scopes and ensure accuracy and clarity
  • Review all job paperwork (scope, estimate, job diary, and work orders) to ensure staff is ready to do the job efficiently

Position Requirements

  • Effective written and oral communication
  • Intermediate math skills
  • Experience in cleaning/restoration preferred
  • High school diploma/GED
  • IICRC certifications preferred
  • Ability to lift a minimum of 50 pounds regularly, occasionally up to 100 pounds with assistance
  • Ability to climb ladders, work at ceiling heights, work in tight spaces (e.g., crawls spaces, attics)
  • Ability to sit/stand/walk for prolonged periods of time
  • Ability to repetitively push/pull/lift/carry objects
  • Ability to work with/around cleaning products/chemicals
  • Ability to travel locally and out of state when necessary
  • Ability to successfully complete a background check subject to applicable law

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