EOI - Technical Writer

EOI - Technical Writer

• Temporary full time opportunity - 2 November 2026 until 1 May 2027
• Clerk Grade 7/8 - Salary range: $116,981 to $129,492 base salary per annum + superannuation and annual leave loading
• Bathurst location

An exciting opportunity is available for a motivated and experienced Technical/Report Writer to join the Property Address Supply Chain Enhancement (PASCE) Product Team in an acting capacity for the period 2 November 2026 – 1 May 2027

About the PASCE Team

The PASCE Product Team is a small, collaborative group focused on shaping the future of address management in New South Wales. Over the past three years, the team has been researching, designing and delivering proof of concept solutions to support the reform and modernisation of the NSW address supply chain.

We work closely with stakeholders across Spatial Services, other government agencies, and local councils throughout NSW. Following a recent six-month extension of the project, the team is now focused on developing recommendations to support the future migration and enhancement of the NSW Address Database.

About this role

This role will suit someone with strong technical writing, report writing, or documentation experience who enjoys working independently while engaging with a broad range of stakeholders.

Reporting to the PASCE Senior Product Owner and the Team Leader Addressing, you will contribute to a range of strategic and technical activities, including:

• Supporting design, development and testing activities associated with PASCE proof of concept initiatives.
• Researching, drafting and refining content for a formal project recommendation report.
• Engaging with internal and external stakeholders to capture, analyse and document business and technical requirements related to address supply chain reform.

Comprehensive information about the role's purpose, key accountabilities and challenges can be found in the attached role description.

Key knowledge and experience

• Extensive experience of Project Management / Business Analysis in the technology consulting or SAP business focus roles with an exposure to project work.

How to Apply

If you are interested in this opportunity, please provide:

• A current resume/CV (maximum five pages).
• A cover letter (maximum one page) outlining your interest in the role and relevant experience.

For further information or to discuss the details of the role, please refer to the Role Description or contact the hiring manager, Rhet Humphry's via Rhet.Humphrys@customerservice.nsw.gov.au or Baxter Seale via Baxter.Seale@customerservice.nsw.gov.au.

Salary Grade 7/8, with the base salary for this role starting at $116,981 base plus superannuation

Click Here to access the Role Description . For enquiries relating to recruitment please contact Amy Vierboom via amy.vierboom@customerservice.nsw.gov.au.

Visit the Capability Application Tool to prepare for the recruitment process by accessing practice application and interview questions based on the focus capabilities listed in the role description.

A talent pool may be created as part of this recruitment process and will be valid for up to 18 months. The talent pool may be used to fill future ongoing or temporary vacancies of the same or similar role.

Closing Date: Wednesday 14 October 2026 @ 11:59PM

Careers at Department of Customer Service A career at the Department of Customer Service (DCS) gives you the opportunity to help improve government services and be part of reform that benefits people across NSW. We are focused on delivering excellent customer service, digital transformation, and regulatory reform. Come join us and influence the future of our great state.

Belong in our diverse and inclusive workplace The strength of our workforce lies in its diversity and embracing difference, while the key to our success is leveraging the contributions of employees with different backgrounds and perspectives.

You can view our full diversity and inclusion statement here.

We provide adjustments to the recruitment process for candidates, including individuals with disability. If you require an adjustment during the recruitment process, including alternate formats or have questions about the support available, please contact Talent Operations on 02 8276 8130 or csrecruitment@customerservice.nsw.gov.au.

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Information on adjustments available for the recruitment process