Graphic Designer

Graphics Designer/Customer Service Representative

Position Summary

ABC Imaging is seeking a skilled Graphics Specialist/ Customer Service Representative with 2–5 years of experience in printing, digital graphics, and large-format production. This role involves working closely with high-end media, retail, and commercial clients on complex large-format graphic projects, including vehicle wraps, bus graphics, environmental branding, and large-scale retail displays.

The ideal candidate is detail-oriented, technically strong, and experienced in print production workflows, file preparation, and color management systems within a fast-paced production environment.

Key Responsibilities

• Receive, review, and process incoming artwork and digital production files for print output

• Perform preflight checks to ensure files meet production standards and client specifications

• Prepare and optimize files for large-format printing, vehicle wraps, and complex graphic installations

• Continuously evaluate and improve prepress and production workflows for efficiency and accuracy

• Maintain and calibrate digital printing equipment using RIP software and color management tools

• Ensure color accuracy and consistency through proper calibration and profiling processes

• Collaborate with production, scheduling, and finishing teams to meet tight project deadlines

• Proof all work for accuracy in color, scale, layout, content, and production specifications

• Support the graphics and production teams on complex or high-volume projects

• Apply advanced knowledge of Adobe Creative Suite (Photoshop, Illustrator, InDesign)

• Work with print management and RIP software (e.g., Caldera or similar platforms)

• Implement color management practices, including ICC profiling, color gamut control, and press calibration

Qualifications

• 2–5 years of experience in printing, prepress, graphic production, or digital graphics environment

• Advanced proficiency in Adobe Creative Suite (Photoshop, Illustrator, InDesign)

• Strong experience in file preparation, preflighting, and print production correction (layering, trapping, knockouts, overprints)

• Proven ability to manage complex large-format projects, including vehicle wraps and multi-panel graphics

• Solid understanding of color management, ICC profiling, and industry color standards

• Experience with RIP software and color calibration tools (Caldera or equivalent preferred)

• Strong attention to detail and commitment to print accuracy and quality control

• Ability to work efficiently in a fast-paced, deadline-driven production environment

• Strong organizational and multitasking skills