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Super Micro Computer

Product Manager

Super Micro Computer Taoyuan City, Taiwan

Computer Hardware Manufacturing · 5,001-10,000 employees

Oct 22
product-manager Senior (5-10 yrs) Full-time Taiwan
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About the role

The Product Manager will support the sales team with technical server system expertise and manage the New Product Introduction (NPI) process from design to end-of-life. They will lead cross-functional teams to address production issues, RMA, and failure analysis while coordinating customization requirements for OEM products.

What they look for

Server technology Product management NPI management OEM business Cross-functional leadership Technical documentation Failure analysis RMA ECO implementation Customer requirements definition Server configuration Communication skills

Requirements

Candidates must hold a Bachelor's or Master's degree in an engineering field such as EE, CE, or CS. A minimum of 7 years of experience in server technology and proficiency in both English and Mandarin are required.

Full description

Job Req ID: 29668

About Supermicro:

Supermicro® is a Top Tier provider of advanced server, storage, and networking solutions for Data Center, Cloud Computing, Enterprise IT, Hadoop/ Big Data, Hyperscale, HPC and IoT/Embedded customers worldwide. We are the #5 fastest growing company among the Silicon Valley Top 50 technology firms. Our unprecedented global expansion has provided us with the opportunity to offer a large number of new positions to the technology community. We seek talented, passionate, and committed engineers, technologists, and business leaders to join us.

Essential Duties and Responsibilities:

  • Support Sales Team in technical fields of server system business practices.
  • Support to define customer requirements, develop and drive localized/customized server product;
  • Define and release product planning and design to product development teams.
  • New Product Introduction (NPI) management of server system or OEM Business.
  • Drive the products from design to EOL
  • Solicit and collect new requirements needed for Supermicro server product;
  • Leverage existing resources and coordinate them for customization on OEM products and meeting customer’s

development schedule.

  • Lead cross-function teams for sustaining supports like production issue , RMA, Failure Analysis, ECO

implementations,…etc.

  • Provide documentation and technical know-how to support server /OEM system production lines.

Qualifications:

  • Education: BS/MS EE, CE, CS, or other engineering fields.
  • 7+ years of server technology related experience
  • Experienced in configuring server systems or OEM business for electronic appliances.
  • Good communication skills in both English and Mandarin
  • Work Experience in other Contract Manufactures will be a plus.
  • Ability to work independently with customer but teamwork with colleagues.
  • Ability to communicate effectively with internal design team and customers for technical and quality issues during

EEO Statement

Supermicro is an Equal Opportunity Employer and embraces diversity in our employee population. It is the policy of Supermicro to provide equal opportunity to all qualified applicants and employees without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, protected veteran status or special disabled veteran, marital status, pregnancy, genetic information, or any other legally protected status.

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