Sales Engineer
Castolin Eutectic Dammam, Eastern Province, Saudi Arabia
Industrial Machinery Manufacturing · 1,001-5,000 employees
About the role
Manage sales and marketing activities for industrial maintenance and repair products while developing new business and maintaining existing accounts. Conduct technical seminars, product demonstrations, and manage the complete sales cycle from lead generation to payment collection.
What they look for
Requirements
Requires a Bachelor's degree or diploma in a technical discipline such as Mechanical or Welding Engineering. Candidates must have 4-5 years of B2B industrial sales experience with a strong technical understanding of maintenance and repair applications.
Full description
· Manage sales and marketing activities for Maintenance & Repair consumables, welding consumables and equipment, wear protection, repair and coating products within the assigned territory.
· Develop new customers and expand business with existing accounts by identifying maintenance problems, wear-related applications and repair opportunities.
· Conduct regular customer/site visits to understand applications, maintenance requirements, operational challenges and potential areas for product introduction.
· Develop technically and commercially suitable solutions based on customer requirements and prepare technical proposals, quotations and product recommendations.
· Generate new applications and conduct product demonstrations, application trials and field evaluations to support business development.
· Conduct technical seminars, product presentations, demonstrations and training programs for customers, distributors and sales teams.
· Manage the complete sales cycle, including lead generation, opportunity development, quotation, negotiation, order follow-up, delivery coordination and payment collection.
· Develop and maintain strong relationships with maintenance, engineering, production, procurement and management personnel at customer organizations.
· Work closely with distributors to develop the market, identify new opportunities, maintain adequate stock levels and improve sales coverage.
· Coordinate with the supply center, logistics team and distributors regarding product availability, inventory, order processing, shipment and delivery.
· Support the development and training of the local distributor and/or sales force to improve technical and commercial capabilities.
· Ensure timely follow-up and collection of outstanding/overdue payments from direct customers and distributors.
· Maintain accurate records of customer visits, applications, trials, opportunities, quotations, orders and sales activities.
· Prepare and submit regular sales reports, forecasts, opportunity pipelines and market updates within defined timelines.
· Monitor competitor activities, pricing, market developments and customer requirements and provide relevant feedback to management.
· Ensure technical applications, trial results, procedures and customer success cases are properly documented.
· Achieve assigned sales, gross margin, new-customer development and payment-collection targets.
Education: Bachelor’s Degree/Diploma in Mechanical Engineering, Production Engineering, Metallurgy, Welding Engineering or a related technical discipline.
Experience: Minimum 4–5 years of B2B industrial sales / technical sales experience, preferably in one or more of the following areas:
· Maintenance & Repair welding
· Welding consumables and equipment
· Hardfacing and wear protection
· Industrial coatings
· Repair and maintenance solutions
· Industrial maintenance products
Experience dealing with industries such as cement, mining, steel, power, oil & gas, petrochemical, fabrication, quarrying and general heavy industry will be an advantage.
Required Skills & Competencies
· Strong technical understanding of industrial maintenance and repair applications.
· Ability to identify customer problems and convert them into technical sales opportunities.
· Good understanding of welding processes, consumables, wear mechanisms and/or industrial coating applications.
· Strong B2B sales, negotiation and account-management skills.
· Ability to conduct product demonstrations and technical presentations independently.
· Good customer relationship and distributor-management skills.
· Commercial awareness with the ability to manage quotations, pricing and margins.
· Strong follow-up skills, particularly for sales opportunities and payment collection.
· Ability to work independently and manage an assigned sales territory.
· Good communication, presentation and interpersonal skills.
· Proficiency in MS Office, Excel, PowerPoint and CRM/sales reporting systems.
· Willingness to travel extensively for customer visits, site trials, distributor development and business development activities.
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