Accenture

Application Support Engineer

Accenture Mumbai City, Maharashtra, India

Business Consulting and Services · 10,001+ employees

Yesterday
support-engineer Principal (10+ yrs) Full-time India
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About the role

The role involves architecting robust cloud and agentic solutions while collaborating with stakeholders to define technical requirements. You will also support the sales pursuit team by developing winnable proposals and providing cost and effort estimates for project delivery.

What they look for

Tech Solution Architecture Cloud Architecture Agentic Solutions Solution Design Project Delivery AWS Azure GCP Claude Co-pilot Stakeholder Management Requirement Gathering Sales Pursuit RFP Response Business Case Development Communication Skills

Requirements

Candidates must have over 12 years of experience in solution design and cloud technical architecture with hands-on knowledge of agentic tools. Strong presentation skills and experience with major cloud providers like AWS, Azure, or GCP are required.

Full description

Project Role : Application Support Engineer Project Role Description : Act as software detectives, provide a dynamic service identifying and solving issues within multiple components of critical business systems. Must have skills : Tech Solution Architecture Good to have skills : NA Minimum 12 year(s) of experience is required Educational Qualification : Equivalent education

Technical Solution Architect focused on architecting cloud and agentic solutions across major cloud providers 12+ years experience in solution design, cloud technical architecture, project delivery with hands-on knowledge Engage with clients, business leaders, and technical teams to define cloud/agentic solution requirements and expectations Collaborate with stakeholders to gather and document detailed requirements. Experience in conceptualizing and designing robust and scalable technical solutions that enable our clients strategic objectives and support their long-term growth goals. Key member of the sales pursuit team, working with deal teams to develop a fit for purpose solution that is winnable and deliverable Provide cost and effort estimates for agent development, deployment, and ongoing support, ensuring alignment with business objectives. Assist in creating solution proposals, RFP responses, and business cases to justify investments in agentic solutions Hands-on experience on one or more agentic tools (Claude / Co-pilot etc.) and building agentic solutions Led 3+ project deliveries Strong presentation and communication skills Experience on any one cloud (AWS or Azure or GCP)

Equivalent education

About Accenture

Accenture is a leading global professional services company that helps the world’s leading businesses, governments and other organizations build their digital core, optimize their operations, accelerate revenue growth and enhance citizen services—creating tangible value at speed and scale. We are a talent- and innovation-led company with approximately 791,000 people serving clients in more than 120 countries. Technology is at the core of change today, and we are one of the world’s leaders in helping drive that change, with strong ecosystem relationships. We combine our strength in technology and leadership in cloud, data and AI with unmatched industry experience, functional expertise and global delivery capability. Our broad range of services, solutions and assets across Strategy & Consulting, Technology, Operations, Industry X and Song, together with our culture of shared success and commitment to creating 360° value, enable us to help our clients reinvent and build trusted, lasting relationships. We measure our success by the 360° value we create for our clients, each other, our shareholders, partners and communities.Visit us at www.accenture.com 

Equal Employment Opportunity Statement

We believe that no one should be discriminated against because of their differences. All employment decisions shall be made without regard to age, race, creed, color, religion, sex, national origin, ancestry, disability status, military veteran status, sexual orientation, gender identity or expression, genetic information, marital status, citizenship status or any other basis as protected by applicable law. Our rich diversity makes us more innovative, more competitive, and more creative, which helps us better serve our clients and our communities.

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