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Scicom MSC Berhad

Executive Junior Support Engineer – Monitoring O&M Engineer

Scicom MSC Berhad Kuala Lumpur, Kuala Lumpur, Malaysia · MYR 60K–MYR 72K/yr

Outsourcing and Offshoring Consulting · 1,001-5,000 employees

5 d ago
support-engineer Junior (0-2 yrs) Full-time Malaysia
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About the role

The role involves assisting in the deployment, configuration, and maintenance of system and infrastructure monitoring solutions. You will also manage daily operations, track performance metrics for enterprise suites like SAP, and maintain technical documentation.

What they look for

IT operations DevOps AIOps System monitoring Infrastructure monitoring Splunk Prometheus SAP Linux Windows TCP/IP HTTP Python Shell Bash Technical documentation

Requirements

Candidates must hold a bachelor's degree in a technical field and have at least one year of relevant experience. Proficiency in Linux/Windows, networking fundamentals, and at least one scripting language is required.

Benefits

Performance related bonus Annual leave 15 days Medical leave 14 days Medical and hospitalization coverage

Full description

The Position: This role is ideal for a recent graduate or junior professional with a strong interest in IT operations (DevOps/AIOps) and monitoring. The successful candidate will assist in the deployment and maintenance of system and infrastructure monitoring solutions, ensuring optimal performance and seamless integration with enterprise business suites like SAP。  

The Responsibilities of the Role:

  • Assist in the implementation, configuration, and production deployment of monitoring solutions for systems, applications, and infrastructure.
  • Manage the daily operations and maintenance of monitoring tools (such as Splunk and Prometheus), including the configuration of alert rules and optimization of metrics.
  • Collaborate with the team to integrate monitoring, collect logs, and track performance metrics for enterprise-level business suites (e.g., SAP).
  • Draft and maintain technical documentation, Standard Operating Procedures (SOPs), and deployment manuals related to IT operations and monitoring.

 

The Requirement for the Role: Must Have:

  • Bachelor’s degree in Computer Science, Software Engineering, Information Technology, or a related technical field.
  • Minimum 1 year of relevant experience.
  • Basic knowledge of operating systems (Linux / Windows) and networking fundamentals (TCP/IP, HTTP, etc.).
  • Familiarity with at least one scripting language (e.g., Python, Shell, Bash) with basic code reading and writing capabilities.
  • Strong logical analysis skills, a high sense of responsibility, and excellent team communication and collaboration abilities.
  • Strong learning ability and a keen interest in DevOps/AIOps to quickly master new tools.
  • Fluent in Chinese & English (Listening, Speaking, Reading & Writing) for daily communication and documentation.

 

Nice to have:

  • Prior exposure or experience with Splunk (or similar ELK/log analysis tools) for log retrieval and Dashboard creation.
  • Basic understanding of SAP system infrastructure and modules. 

The Package: 

  • Attractive Salary (RM 5,000 to RM 6,000).
  • Performance related bonus for confirmed staff.
  • Annual Leave 15 days.
  • Medical Leave 14 days.
  • Medical and hospitalization coverage.

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