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BCXP

Ops Spec: Network Engineer

BCXP Cape Town, Western Cape, South Africa

IT Services and IT Consulting · 5,001-10,000 employees

Yesterday Closes in 1d
network-engineer Mid (2-5 yrs) Full-time South Africa
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About the role

The Network Engineer is responsible for designing, evaluating, and maintaining complex network systems to ensure stability and quality standards. They will also manage change, provide Tier 3 support, and supervise direct reports to meet customer needs.

What they look for

Network Engineering Cisco Huawei CCNA CCNP HCIA Network Administration Tier 3 Support Infrastructure Development System Integration Change Management Problem Management Technical Documentation Customer Service ICT Knowledge

Requirements

Candidates must hold a minimum of a 3-year degree/diploma or Grade 12 with 5 years of experience, along with a valid driver's license and reliable vehicle. Preferred qualifications include Cisco (CCNA/CCNP) or Huawei (HCIA) certifications.

Full description

Employee must have:

  • Valid drivers License
  • Own transport
  • Willing to do standby

Qualifications:

  • Preferred valid Cisco qualifications CCNA/CCNP
  • or
  • Preferred valid Huawei qualifications HCIA

Business unit, Department, Reporting

Business Unit Converged Communications

Department Networks Solutions: Tier 3 Support

Reports To

Manager: Service Operations (Financial)

Manager: Workflow and SIM Offic

Manager Network Service Operations

Job Grade S6

Core Description

Responsible for ensuring that quality standards are met through evaluating, designing, and preparing detailed specifications for larger complex networks and communication systems that are in alignment with BCX’s standards, as well as supervising direct reports.

Key Deliverables / Primary Functions

  • Manage change, constantly reviewing design and responding to optimisation changes
  • Monitor and control the network to ensure its day-to-day stability
  • Manage problems and assist with support functions
  • Contribute to the research and assessment of new technologies as well as customer needs
  • Monitor service levels and contribute to the development of standards and specifications
  • Test systems and keep records of technical details on network design, implementation plans and capital projects
  • Support users and support staff
  • Attend to IMACD's (Installation, Modification, Addition, Change, Delete)
  • Provide network administration and support
  • Integrate systems

Core Functional Skills & Capabilities

Customer Service

ICT Knowledge

Process Orientation

Result Orientation

Infrastructure Development& Support

Core Behavioural Competencies

Adhering to principles and values

Culture Match

Applying expertise & Technology

Coping with pressures & setbacks

Delivering Results & Meeting customer expectations

Following instructions & procedures

Working with people

Job Match

Minimum Qualifications

NQF 6: 3 year Degree/ Diploma/ National Diploma

OR NQF 4: Grade 12

Additional Education -Preferred /Advantage

Experience

3 years’ experience

OR

Grade 12 & 5 years’ experience

Certifications

CCIE (Cisco Certified Internetworking Expert)

ITIL

Professional Memberships in Relevant Industry

Level of Engagement & Span of Control

Span of Control 1-0

Special Requirements / Employment Condition

Drivers Licence and Reliable Vehicle - both required

Workplace / Physical Requirements

Full-time Client Based Position

Billable

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