[Job-30778] Senior Business Analyst

At CI&T, we help large enterprises transform the potential of AI into real business impact with AI Deployment, AI-native execution, and tech-integrated business solutions.

With 30 years of experience in technological transformation, we accelerate innovation with expertise in Agentic SDLC, Application modernization, Data & AI, Martech and Business strategy.

We are 8,000 CI&Ters across more than 25 countries, collaborating to build solutions with real impact. AI is already part of how we work, evolve, and innovate every day.

We are seeking a detail-oriented and technically adept System Analyst / Solution Designer to join our engineering team. In this role, you will bridge the gap between business needs and technical implementation for our core DomOs applications and services.

You will work closely with Product Managers, Solution Architects, Product Designers, and Software Engineers to design, document, and deliver robust features that support complex international use cases.

Key Responsibilities

• Business & Functional Analysis: Understand business and technical requirements; validate proposed solutions against existing system functionality across a wide range of international use cases.

• System Subject Matter Expertise: Master the DomOs application architecture, services, and integrations to engage effectively in both high-level business conversations and deep-technical team discussions.

• Solution Architecture & Documentation: Translate business requirements into clear technical specifications. Collaborate with Solution Architects to create and maintain domain models, solution models, API specifications, sequence diagrams, and event models.

• Feature Delivery & Hand-Off: Lead hand-off sessions to walk development teams through technical specs. Provide ongoing functional guidance throughout the software development lifecycle (SDLC).

• UX & Product Collaboration: Partner with Product Designers to ensure solutions deliver a superior user experience within DomOs applications.

• Acceptance Testing & Diagnostics: Perform acceptance testing on completed features. Help troubleshoot data, application, and service issues using log files.

• Data & Configuration Analysis: Analyze existing store configurations and data (e.g., pricing, coupons, addresses, reports) to collaborate on system migration tools and approaches.

Qualifications & Experience

• Education: Bachelor’s degree in Computer Science, MIS, Information Technology, or Computer/Mechanical/Electrical Engineering.

• Experience: 3+ years of applicable IT experience working on large-scale application initiatives.

• Communication: Exceptional written and oral communication skills. Adept at breaking down complex technical concepts for non-technical stakeholders and conversing technically with engineers.

• APIs & Data: Working knowledge of RESTful API concepts and strong hands-on experience working with JSON files.

• Diagnostics: Proven ability to troubleshoot and diagnose application issues independently by reviewing log files.

• Technical Fundamentals: Working knowledge of database concepts, operating systems, and at least one programming language.

• Environment: Experience working alongside web-based application development teams.

• Nice to Have:

• Development, APIs & Data: Programming experience in C#, hands-on familiarity with APIs (OpenAPI/Swagger, Postman), and solid technical knowledge of SQL and relational databases.

• Systems, Architecture & Logging: Hands-on experience with Unix/Linux operating systems, system modeling frameworks (UML), and log management tools such as Splunk.

• Methodology: Practical experience working within an Agile/Scrum environment.

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\nOur benefits:

-Health and dental insurance

-Meal and food allowance

-Childcare assistance

-Extended paternity leave

-Partnership with gyms and health and wellness professionals via Wellhub (Gympass) TotalPass;

-Profit Sharing and Results Participation (PLR);

-Life insurance

-Continuous learning platform (CI&T University);

-Discount club

-Free online platform dedicated to physical, mental, and overall well-being

-Pregnancy and responsible parenting course

-Partnerships with online learning platforms

-Language learning platform

And many more!

More details about our benefits here: https://ciandt.com/br/pt-br/carreiras

At CI&T, inclusion starts at the first contact. If you are a person with a disability, it is important to present your assessment during the selection process. See which data needs to be included in the report by clicking here.This way, we can ensure the support and accommodations that you deserve. If you do not yet have the assessment, don't worry: we can support you in obtaining it.

We have a dedicated Health and Well-being team, inclusion specialists, and affinity groups who will be with you at every stage. Count on us to make this journey side by side.