Junior IT Support Engineer

Are you a hands-on IT Support Engineer looking for an opportunity to develop and continuously learn? Do you have a team spirit mindset and are you trustworthy? Then come and strengthen our team!

Your impact

As an Infrastructure Technical Support Engineer, you are mainly supporting our users at our Brussels and Leuven offices. You will be responsible for: 

• Second line IT support
• Smartphone support (support + organize replacement programs)
• Replacing laptops
• Carrying out simple hardware repairs/replacement
• Process support requests
• Review support processes and automate where possible
• Inventory and asset reconciliation

Your profile & background

You are our ideal candidate if you:

• Have a degree related to ICT administration and up to 3 years of working experience or an equivalent through couple of years of experience.
• Have knowledge of iOS and Android platforms.
• are customer friendly, stress resistant, eager to learn, pragmatic and can work both in teams as well as independently. 
• are Microsoft Certified, most preferred on Windows 11 (MD100, Microsoft 365 certified), networking essentials or planning to get certification within next months and has an ITIL Foundation Certification or planning to get within short term.
• Have a Belgian driver’s license B and are willing to work on different Accenture locations when needed.
• You speak and write fluently in English and have ideally good commands of Dutch or French
• You are flexible, team player, proactive, and eager to get your MS certificate
• Don’t mind speaking in front of a small audience (5-10 persons).
• Are willing to support infrastructure upgrades after office hours.

About Accenture

Accenture is a leading global professional services company that helps the world’s leading businesses, governments and other organizations build their digital core, optimize their operations, accelerate revenue growth and enhance citizen services—creating tangible value at speed and scale. We are a talent- and innovation-led company with approximately 791,000 people serving clients in more than 120 countries. Technology is at the core of change today, and we are one of the world’s leaders in helping drive that change, with strong ecosystem relationships. We combine our strength in technology and leadership in cloud, data and AI with unmatched industry experience, functional expertise and global delivery capability. Our broad range of services, solutions and assets across Strategy & Consulting, Technology, Operations, Industry X and Song, together with our culture of shared success and commitment to creating 360° value, enable us to help our clients reinvent and build trusted, lasting relationships. We measure our success by the 360° value we create for our clients, each other, our shareholders, partners and communities.Visit us at www.accenture.com 

Equal Employment Opportunity Statement

We believe that no one should be discriminated against because of their differences. All employment decisions shall be made without regard to age, race, creed, color, religion, sex, national origin, ancestry, disability status, sexual orientation, gender identity or expression, marital status, citizenship status or any other basis as protected by applicable law. Our rich diversity makes us more innovative, more competitive, and more creative, which helps us better serve our clients and our communities.