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Etihad Airways

Technical Writer

Etihad Airways Abu Dhabi, Abu Dhabi Emirate, United Arab Emirates

Airlines and Aviation · 10,001+ employees

9 h ago
technical-writer Mid (2-5 yrs) Full-time United Arab Emirates
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About the role

The Technical Writer is responsible for creating, maintaining, and updating digital manuals, documentation, and training aids to ensure a professional company image. They must also manage library stock levels and collaborate with other departments to ensure consistent formatting and accurate revision control.

What they look for

Technical writing Documentation management Template creation PDF creation HTML XML Library maintenance Formatting Audit trail Revision control Training aids Digital file management

Requirements

Candidates must hold a degree or relevant professional qualification with at least 2 years of experience, or 4 years of relevant experience without a degree. Proficiency in creating and managing technical documentation in various digital formats is required.

Full description

Job Description

Synopsis

Responsible for creating, maintaining and updating digital files of related manuals, documentation and training aids. Construct standard templates for all manuals and publications which have to be approved and later on to be used in all documents which present a professional image of the company. Ensure that all updates and revisions are collected and accurately reflected in the manual for local authoritys approval.

Accountabilities

  • Responsible for maintaining and updating all related manuals, documentation.
  • Create accurate PDF / HTML / XML versions of all Documentation to ensure printed and electronic documents are of a consistent high quality
  • Keep Library up to date to ensure departments are using current information. Construct, maintain and update standard templates for all manuals and publications.
  • Work with other departments to assist in formatting documents to ensure professional look and common appearance.
  • Maintain CD-ROM/DVD library to minimum stock levels to ensure availability
  • Liaise with colleagues to ensure paper documentation and digital library are concurrent.
  • Ensure that all updates and revisions are collected and accurately reflected in the manual.
  • Maintain electronic backup of all revisions to manuals with respective change requests for audit trail purposes.

Qualifications

Education & Experience

  • Candidates holding a degree or relevant professional qualification: 2 year of relevant work experience
  • Candidates not holding a degree or relevant professional qualification: 4 years of relevant work experience

Additional Information

Etihad Airways is more than the UAE’s national airline - we’re shaping the future of global aviation. From our hub in Abu Dhabi, we connect people across continents and cultures, while driving our “Journey 2030” ambition to double our fleet, expand our network and grow our people for a new era of excellence. Join us and become part of a vision where the world is your workplace and extraordinary experiences take flight.

To learn more visit www.etihad.com

Recruitment Fraud Alert

Beware of fraudulent job offers from individuals or organizations claiming to represent the Etihad group. We will never ask for personal information, bank details, or payment during the recruitment process. Interviews are conducted face-to-face or via video/telephone before any formal offer. If you are asked for money, please treat it as fraudulent.

  • Division: Operations & Guest Experience

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