Sales Support Engineer- Bengaluru -IND
Diversified Bengaluru, Karnataka, India
IT Services and IT Consulting · 1,001-5,000 employees
Applying here? Try the free cover letter tool — paste this posting and your résumé, no account needed.
About the role
Develop engineered solutions and supporting documentation for quotations and tender submissions, ensuring accurate bills of materials, suitable system functionality, and timely delivery. Support sales and estimating teams by reviewing specifications, preparing design schematics, answering technical questions, coordinating with project stakeholders, and attending site inspections.
What they look for
Requirements
Existing audio-visual system knowledge is essential, along with strong attention to detail, deadline management, computer skills, and a professional customer-service approach. Qualifications in audio-visual, media, or business are preferred; a positive, cooperative attitude and flexibility to meet deadlines are also expected.
Benefits
Full description
About Diversified:
Diversified is a global leader in audio visual and media innovation, recognized for designing and building the world’s most experiential environments. Our award-winning team specializes in delivering solutions for the most complex, large-scale and immersive installations. Serving a global clientele that includes major media organizations and retailers, sports and live performance venues, corporate enterprises, and government agencies, Diversified partners with clients to create spaces that bring people together and keep them coming back.
What to Expect:
At Diversified, we're on a mission to create a world without boundaries, where technology enables all people to connect and experience the moments that matter, wherever they choose to be. With clients spanning the globe and an exciting pipeline of projects across industries, Diversified offers more than just a job. We offer a career path with the flexibility to grow personally and professionally, wherever your ambitions take you.
As a Diversified associate, you'll dive headfirst into big, complex, and rewarding projects that push the boundaries of what's possible. Plus, you'll enjoy a flexible work environment, competitive compensation and benefits, and a culture that celebrates diversity and inclusion.
IF YOU CAN DREAM IT, YOU CAN DO IT AT DIVERSIFIED.
POSITION SUMMARY
You will be responsible for, but not limited to, the development and preparation of an engineered solution and supporting documentation for all quotations and tender responses. You will be working within the Estimating and Sales team to ensure our submissions provide an accurate bill of materials to meet the specification requirements, are ‘value’ engineered and delivered on a timely basis to ensure the ongoing success and reputation of our company.
KEY RESPONSIBILITIES
- Provide technical support to the sales / estimating department with system design and product
functionality knowledge.
- Provide technical engineering for designs ensuring specified / required functionality and quality
is catered for, including and necessary re-engineering of existing client systems to achieve this requirement.
- Reviewing and assessing specifications and drawings for the preparation of quotations and
tenders.
- Assist in Cable take offs and measurements for large projects.
- Illustrate Design Schematics for “Internal” purposes. (Hand Sketches)
- Coordinate Illustrated High Level Design Schematics for “External” quotation / tender
submissions, as required in an appropriate drawing program (Visio, CAD, PowerPoint etc).
- Providing clarification on technical concerns and tender technical schedules, liaise with
Consultants and Builders if required.
- Respond to Estimators technical questions in relation to design, BOM, Support documentation
and Submission.
- Attend mandatory and Adhoc site inspections for the preparation of responses
- Ensure timely delivery of design
- Assist in the preparation of other / general supporting documentation for quotation and tender
responses.
- Liaise with Tender Coordinator, reviewing all National Pre-Engineering, Estimating Support and
Submission Guidance requirements.
- Other duties as required
SKILLS/EXPERIENCE REQUIRED
- Strong attention to detail
- The ability to meet deadlines and prioritise tasks
- Qualifications in audio visual, media or business preferred
- Existing AV system knowledge essential
- Good computer skills with knowledge of both Word and Excel
- Professional standard of customer service
- Positive & cooperative attitude towards the tasks, management and team members.
- Attend new product / technology training courses as they become available / necessary.
- Attend monthly engineering meetings (External to Sale Dept.)
- Flexibility with availability in order to meet deadlines
What We Offer:
Along with competitive compensation, you will be eligible for the following benefits:
- Multiple medical plan for self and family
- Company paid Basic Life, AD&D, Short-Term and Long-Term Disability Insurance, and Employee Assistance Plan (EAP)
- Paid Time Off and Paid Holidays
- Commuter & Shift Benefits (US / APAC shifts)
To learn more about becoming part of the Diversified team, visit us at https://onediversified.com/careers/careers-at-diversified or email us at careers@onediversified.com.
Diversified is an equal opportunity employer committed to fostering an inclusive and diverse workplace. All aspects of employment will be based on job requirements, individual qualifications, merit, performance, and business need.
We do not discriminate based on race, color, religion, sex, national origin, age, disability, veteran status, sexual orientation, gender identity, or any other protected characteristic under applicable law.
We believe in fair and equitable hiring practices and strive to create an environment where all individuals feel valued and empowered.
Similar roles
-
Product Support Engineer (Night Shift)
Conviva Bengaluru, Karnataka, India
-
Desktop Support Engineer
Computacenter Canberra, Australia
-
Developer Support Engineer
Algolia Melbourne, Victoria, Australia · A$100K–A$125K/yr
-
Technical Support Engineer
KLA Taichung, Taiwan
-
Sr. Technical Support Engineer
CrowdStrike Bengaluru, Karnataka, India
-
Staff Technical Support Engineer - Platinum Support
Palo Alto Networks Bengaluru, Karnataka, India