Creative and IMA Partner Delivery Manager, gTech Ads Agency and Partners

Minimum qualifications:

• Bachelor’s degree or equivalent practical experience.

• 8 years of experience in partner management, program management, management consulting, or a technical customer-facing leadership role.

• Experience leading cross-functional projects across multi-disciplinary stakeholder groups.

Preferred qualifications:

• MBA or Advanced degree, with 10 years of experience in digital marketing, ad tech, or high-tech environments.

• Experience building and maintaining C-suite relationships across large enterprise partners, creative agencies, or holding companies.

• Experience programmatically scaling partner capabilities and services in a global context.

• Deep understanding of Google advertising solutions (e.g., AI, Measurement), media ecosystems, and enterprise sales dynamics.

• Proven ability bridging sales, partner, and engineering teams to identify advanced technology integrations, co-develop solutions, and quantify business impact.

• Proven ability to drive business outcomes through strategic planning, negotiation of commercial incentives, and executive-level influence.

About the job:

gTech Ads is responsible for all support and media and technical services for customers big and small across our entire Ad products stack. We help our customers get the most out of our Ad and Publisher products and guide them when they need help. We provide a range of services from enabling better self help and in-product support, to providing better support through interactions, setting up accounts and implementing ad campaigns, and providing media solutions for customers business and marketing needs and providing complex technical and measurement solutions along with consultative support for our large customers. These solutions range from bespoke and customized ones for our customers to scalable support for millions of customers worldwide. Based on the evolving needs of our ads customers, we partner with Sales, Product and Engineering teams within Google to develop better solutions, tools, and services to improve our products and enhance our client experience. As a cross-functional and global team, we ensure our customers get the best return on investment with Google and we remain a trusted partner.

The gTech Agency & Partners (gAP) team scales expert services to global advertisers through a strategic partner ecosystem.

As a Partner Delivery Manager for Creative and Influencer Marketing Agency (IMA) partners, you own the partner delivery lifecycle - from strategic planning and technical readiness to governance, operational health, and performance management.

You will act as the senior-level solutions and enablement bridge between Google and the C-suite of our partners. You will blend strategy, technical depth, and operations to drive activation and equip partners to scale Google advertising solutions for mutual customer growth.

Google creates products and services that make the world a better place, and gTech’s role is to help bring them to life. Our teams of trusted advisors support customers globally. Our solutions are rooted in our technical skill, product expertise, and a thorough understanding of our customers’ complex needs. Whether the answer is a bespoke solution to solve a unique problem, or a new tool that can scale across Google, everything we do aims to ensure our customers benefit from the full potential of Google products.

To learn more about gTech, check out our video. Responsibilities:

• Own and cultivate C-suite relationships across Creative and IMA partners, directing operational strategy, governance, commercial incentives, and executive reviews (i.e., QBRs) to drive joint accountability and growth.

• Serve as the strategic liaison across partners, agency sales, regional gTech, and product teams, leading cross-functional initiatives to translate needs and optimize partner engagement models.

• Evaluate partner technical maturity to identify skill gaps, defining scaled tooling and enablement requirements while orchestrating onboarding to grant final "ready for gTech MoS delivery" certifications.

• Own the partner delivery lifecycle, consulting on complex advertiser activations and deploying specialized engineering or upskilling teams to resolve blockers and maintain high delivery quality.

• Govern the activation pipeline, tracking velocity while enforcing quality assurance frameworks to validate that partner deliverables meet rigorous technical standards prior to incentive validation.