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ALTEN

MES Tool Support Engineer (all gender)

ALTEN Friedrichshafen, Baden-Württemberg, Germany

Engineering Services · 10,001+ employees

Oct 12
support-engineer Junior (0-2 yrs) Full-time Germany
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About the role

The role involves providing L1 support for DELMIA and Apriso users, managing data entry, and analyzing data flows between systems. You will also be responsible for resolving technical issues and escalating complex cases to higher-level support teams.

What they look for

MES DELMIA Apriso SAP PLM ERP Production engineering Manufacturing engineering Industrial engineering Mechanical engineering Business informatics Data analysis Technical support MS Office Excel Communication skills

Requirements

Candidates must hold a degree in engineering or business informatics, or be a state-certified technician with a production background. Proficiency in English and experience with manufacturing tools like MES, PLM, or ERP are required.

Benefits

Flexible working hours Mobile working EGYM Wellpass Bike leasing Reduced rate travel Permanent employment contract Corporate benefits Team events

Full description

Company Description

We are the designers of today for the world of tomorrow.

As one of the world's leading engineering service providers, we at ALTEN are committed to positively shaping the future of our partners, the careers of our employees and the challenges facing our society and environment. 

Nearly 60,000 employees in 30 countries are already working on innovative solutions in various engineering and IT sectors such as aerospace, renewable energy, medical technology, railway technology and automotive.

Job Description

YOU…

  • are the first point of contact (L1 support) for engineers regarding DELMIA (Dassault Systèmes) and DELMIA Apriso
  • support users with tool usage and workflows in day-to-day operations
  • handle data entry, maintenance and validation in DELMIA and Apriso
  • analyse data flows between DELMIA, Apriso and SAP to identify and resolve issues
  • escalate complex cases to L2/L3 support
  • work on site in Friedrichshafen, with a structured onboarding and training on the tools

Qualifications

YOU…

  • hold a degree in Production or Manufacturing Engineering, Industrial Engineering, Mechanical Engineering or Business Informatics, or are a state-certified technician with a production background
  • have first experience with manufacturing or production tools (MES, PLM, ERP), ideally with DELMIA, Apriso or SAP PP/QM
  • are highly motivated to learn new tools in depth and to become a key user
  • have strong communication skills and enjoy supporting users
  • use MS Office, especially Excel, confidently
  • speak business-fluent English; German is an advantage

We value diversity and therefore welcome all applications - regardless of gender, nationality, ethnic and social origin, religion/belief, disability, age and sexual orientation and identity.

Severely disabled persons will be given preferential consideration if they are equally qualified.

Apply now using our online application form.

Additional Information

  • Talent Management - we develop your career
  • Work life balance - flexible working hours and mobile working possible
  • Fit and relaxed – with EGYM Wellpass
  • Enjoy biking – always on tour with bike leasing
  • Green Mobility - with us you can travel at a reduced rate

...in addition we offer a permanent employment contract, corporate benefits and team events.

  • Contract Type: Permanent
  • Region: Baden-Württemberg

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