Associate Business Analyst

EML is a leading Workers Compensation and Personal Injury Claims Management business. Our goal is to help people get their lives back through ongoing support during their return-to-work journey. We continue to experience ongoing growth and now have over 4,000 dedicated employees. We foster a learning culture that allows for us to continually invest in our employees ensuring a long-term career here at EML.

THE OPPORTUNITY

As part of our Actuarial, Analytics and Reporting team based in Sydney, you’ll play an important role in turning data, insights and analysis into better business outcomes. You’ll work alongside experienced actuaries, analysts and developers, gaining valuable exposure to how data and analytics support decision-making across EML.

As an Associate Business Analyst, you will support our Actuarial, Analytics and Reporting team within EML Solutions, working alongside actuaries, developers and Power BI specialists to support the delivery of analytics, reporting and business initiatives.

In this role, you’ll help keep the team’s day-to-day workflow moving, while building your business analysis skills and gaining exposure to actuarial, analytics and business intelligence work. You’ll suit someone who is highly organised, communicates clearly, enjoys working with stakeholders and is confident following things up to keep work on track.

This will be a permanent, full-time position based in our Sydney office, with work-from-home flexibility.

YOUR RESPONSIBILITIES

• Manage and track the team’s workflow across projects and business-as-usual activities
• Capture and document stakeholder requirements, turning requests into clear written briefs
• Coordinate meetings, prepare agendas, capture actions and follow up outstanding items
• Maintain team workflow tools including Jira and/or Microsoft Planner
• Maintain the team’s SharePoint site, documentation, registers and templates
• Build relationships with stakeholders across claims, finance, technology and senior leadership
• Identify opportunities to simplify, standardise and improve team processes
• Provide updates on workflow, outstanding actions and priorities as required

ABOUT YOU

• 0–3 years’ experience in a business support, project support, coordination or junior analyst role
• Strong organisational skills and the ability to manage multiple priorities and keep work moving
• Clear and concise written and verbal communication skills
• Confident following up stakeholders, including senior stakeholders, to ensure actions are completed
• Strong attention to detail and a methodical approach to documentation and record keeping
• Intermediate Microsoft Office skills, particularly Outlook, Word, Excel and Teams
• Comfortable working independently, prioritising competing requests and asking questions when needed
• Willingness and aptitude to learn tools such as SharePoint, Jira and Microsoft Planner
• Experience in financial services, insurance or a technical/analytical environment is advantageous but not essential
• A relevant tertiary qualification in business, commerce, information systems or a related discipline is desirable but not essential

WHAT WE OFFER

We stand together as equals. EML is an equal opportunity employer so by coming to work for us, you will be part of a culture that celebrates diversity and inclusion. We are committed to maintaining a workplace where everyone feels valued and where we show respect, integrity and honesty.

EML provides career opportunities and great employee benefits, including:

• A diverse and collaborative team culture like no other
• Flexibility to work from home to support work/life balance
• A corporate wellbeing program with discounted health insurance and gym membership
• Generous discounts from over 350 retailers through our RewardsHub program
• Comprehensive learning and development opportunities to help you reach your full potential
• Access to support and counselling services with work or personal matters, through our Employee Assistance Program
• Companywide events to stay connected and celebrate success
• Entitlement to annual company incentive scheme + salary reviews
• Up to 16 weeks paid parental leave, plus super

We value our people and are committed to supporting our employees by investing in their professional development and providing generous employee benefits. If this position is of interest to you, please apply now.