Application Support Engineer

Project Role : Application Support Engineer Project Role Description : Act as software detectives, provide a dynamic service identifying and solving issues within multiple components of critical business systems. Must have skills : Microsoft Azure Data Services Good to have skills : NA Minimum 3 year(s) of experience is required Educational Qualification : 15 years full time education

Summary: As an Application Support Engineer, a typical day involves acting as a software detective by actively monitoring and investigating issues across various components of essential business systems. This role requires a proactive approach to identifying problems, analyzing system behaviors, and ensuring the smooth operation of critical applications. The position demands continuous engagement with system performance and user feedback to maintain service reliability and support business continuity effectively.

Roles & Responsibilities: - Expected to perform independently and become an SME. - Required active participation/contribution in team discussions. - Contribute in providing solutions to work related problems. - Collaborate with cross-functional teams to ensure timely resolution of application issues. - Document and communicate findings and solutions clearly to stakeholders. - Assist in the development and implementation of process improvements to enhance system stability. - Support junior team members by sharing knowledge and providing guidance when necessary.

Professional & Technical Skills: - Must To Have Skills: Proficiency in Microsoft Azure Integration Services. - Experience with cloud-based integration platforms and middleware solutions. - Strong troubleshooting skills for diagnosing and resolving application and integration issues. - Familiarity with monitoring tools and techniques to track system health and performance. - Ability to analyze logs and trace data flows to identify root causes of problems. - Good communication skills to effectively collaborate with technical and non-technical teams.

Additional Information: - The candidate should have minimum 2 years of experience in Microsoft Azure Integration Services. - This position is based at our Hyderabad office. - A 15 years full time education is required.

15 years full time education

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Accenture is a leading global professional services company that helps the world’s leading businesses, governments and other organizations build their digital core, optimize their operations, accelerate revenue growth and enhance citizen services—creating tangible value at speed and scale. We are a talent- and innovation-led company with approximately 791,000 people serving clients in more than 120 countries. Technology is at the core of change today, and we are one of the world’s leaders in helping drive that change, with strong ecosystem relationships. We combine our strength in technology and leadership in cloud, data and AI with unmatched industry experience, functional expertise and global delivery capability. Our broad range of services, solutions and assets across Strategy & Consulting, Technology, Operations, Industry X and Song, together with our culture of shared success and commitment to creating 360° value, enable us to help our clients reinvent and build trusted, lasting relationships. We measure our success by the 360° value we create for our clients, each other, our shareholders, partners and communities.Visit us at www.accenture.com 

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