Senior Business Analyst

Job Details: Job Location: REMOTE US - Kansas City, MO, Salary Range: Undisclosed, JOB SUMMARY: The Senior Business Analyst acts as the liaison between customers and their data to engineer better workflows from project inception to delivery. ESSENTIAL FUNCTIONS: Reads external files from clients in various data formats. Helps ensure files are converted in the system utilizing multiple data applications to workflow standard output file formats. Verifies converted files to ensure the completeness and accuracy of the information. Collaborate with Project Managers, Market Account Specialists and other customer support positions to make sure that graphics and designs meet and exceed customer expectations Schedule conference calls and regular communication with clients and vendors to update on the process status or any project strategy or requirement changes. Collaborate with internal teams to address customers needs and communicate all client feedback. Make recommendations for product enhancements Performs other duties as required or assigned which are reasonably within the scope of the duties above. COMPETENCIES: Critical Thinking and Problem-Solving Skills Project Management Organizational Effectiveness Customer/Client Focus Leadership Ethical Conduct Change Agent Not afraid of a challenge and always improving Qualifications: QUALIFICATIONS AND SKILLS: 3-7 years experience with business operations or systems development Knowledge of competition, industry happenings and knowledge of how the Company is positioning itself is a plus. Open-minded and adaptable to change Excellent communication skills Excellent analytical skills Facilitation and negotiation skills Teamwork oriented EDUCATION: High School Diploma Bachelors degree preferred