Sales Project Manager

ITAB, is an international group specialising in retail environments and commercial equipment, working closely with leading retailers to deliver innovative solutions across Estonia and international markets. As part of its growth strategy, the company continues to expand its customer base and project portfolio, guided by its values of care, collaboration and challenge. Our client is currently looking for a Sales Project Manager.

Job description:

• Build and maintain long-term relationships with key retail customers, acting as a trusted partner throughout the project lifecycle.

• Develop and manage sales projects for commercial equipment and retail solutions in Estonia and international markets.

• Identify new business opportunities and actively contribute to company growth.

• Present customer-focused solutions and guide clients through the project development process.

• Analyse customer needs and define project scope, timelines, budgets and resource requirements.

• Collaborate with customers and internal teams to align on production schedules and project milestones.

• Manage expectations and proactively communicate solutions when timelines or capacity constraints require adjustments.

• Coordinate project execution with production and cross-functional teams to ensure successful delivery.

• Resolve project challenges quickly and efficiently, maintaining a high level of customer satisfaction.

• Monitor customer payments and support timely settlement of invoices.

• Represent the company at international trade fairs, exhibitions, industry events and customer meetings.

• Follow market trends, competitor activities and customer developments to support future growth opportunities.

Requirements:

We are looking for a commercially driven and relationship-oriented professional who enjoys working with customers and leading projects from idea to implementation.

You likely bring:

• Experience in sales, account management, project management, business development or customer-facing roles within manufacturing, retail solutions, commercial equipment, technical products or similar industries.

• Understanding of project-based sales processes and customer relationship management.

• Interest in market trends, customer behaviour and competitor activities.

• Strong communication, negotiation and presentation skills.

• Ability to build trust with customers and collaborate effectively with internal stakeholders.

• Confidence in managing multiple projects and priorities simultaneously.

• Ability and willingness to learn and work with ERP, CRM and other business systems.

• Knowledge of retail industry dynamics or experience in a manufacturing environment is an advantage, but not mandatory.

Company offers:

• Opportunity to work with international customers, markets and projects.

• Career development possibilities within an international group.

• Hybrid working model with flexibility to work remotely part of the time, including opportunities to work from abroad.

• High level of autonomy and influence in the role.

• Supportive and collaborative team culture.

• Monthly performance bonus linked to achieved KPIs.

• Health and wellness benefits after the probation period.

• Parking space next to the office.

Monthly Salary:

2500 euro gross + performance bonus