Senior QA Analyst (Siebel)

Overview

We are seeking talented Testing Consultants (QA Analysts) with a proven track record in delivering quality solutions within complex banking and financial services environments. The QA Analyst will be responsible for analysing requirements, designing test scenarios, preparing test data, executing tests and providing evidence-based assurance across business-critical banking applications.

This role will focus on the testing of customer-facing and core banking platforms, with particular emphasis on Siebel CRM for commercial banking. The successful candidate will work as part of a highly collaborative Agile delivery team and will contribute to ensuring high-quality software releases through effective functional, integration, regression and end-to-end testing activities.

This is a hybrid role.

Responsibilities

• Document and execute high-quality test plans for functional areas under development and enhancement.

• Analyse business, functional and technical requirements and develop comprehensive test conditions, scenarios and test cases.

• Create well-defined API test scripts that are fully traceable to requirements and acceptance criteria.

• Execute functional, integration, regression and end-to-end testing activities.

• Design positive, negative, boundary and error-condition test scenarios.

• Prepare and manage test data in line with agreed testing standards and controls.

• Record expected and actual results and maintain clear test evidence to support testing outcomes.

• Identify, log, track and retest defects through Jira.

• Participate in defect triage discussions and provide accurate assessment of defect severity and impact.

• Coordinate testing activities within Agile delivery teams and contribute to sprint planning and execution.

• Work closely with developers, business analysts, product owners and Test Leads throughout the software development lifecycle.

• Validate APIs and system integrations using tools such as Postman.

• Execute SQL queries to validate data processing and test outcomes.

• Execute Playwright automation or equivalent automation platforms

• Support test completion reporting, including test metrics, defect reporting and release readiness.

• Ensure regression testing is performed in a manner that recognises and mitigates production risk.

• Identify opportunities for test automation and reusable regression test assets.

• Escalate risks, issues and dependencies appropriately to ensure timely resolution.

• Contribute to continuous improvement initiatives across testing, tooling and quality engineering practices.

• Comfortable in uplifting manual to automation scripts

Qualifications

Essential:

• Bachelor's Degree in Computer Science, Information Systems, Software Engineering or related discipline, or equivalent industry experience.

• ISTQB Foundation Certification or equivalent testing qualification.

• Comfortable with automation scripting, playwright experience

Desirable:

• Additional Quality Assurance or Testing certifications.

• Strong client-facing and stakeholder management skills.

• Experience mentoring junior testers and supporting knowledge transfer within teams.

• Strong communication and collaboration skills.

• Excellent analytical and problem-solving abilities.

• Experience working within both Agile and Waterfall delivery environments.

Essential skills

• Banking & Financial Services Testing

• Commercial Banking /Siebel CRM

• Functional Testing

• Integration Testing

• End-to-End Testing

• Regression Testing

• API Testing

• Postman

• Jira

• XRAY

• SQL

• Agile Methodologies

• Defect Management

• Test Planning & Execution

• Test Evidence & Reporting

• Risk Assessment

• Playwright automation scripting

• Confident and self starter

Experience

Essential:

• Proven experience in Software Quality Assurance and Testing.

• Experience in Commercial Banking,

• Hands-on experience with Siebel v25 or v26 mandatory for this role

• Strong experience designing and executing Functional, Integration and Regression test scenarios.

• Experience reviewing and interpreting business, functional and technical requirements.

• Experience in defect management and maintaining comprehensive test evidence.

• Hands-on experience using Xray for test management and defect tracking.

• Experience in API testing using Postman.

• Experience with Playwright automation or equivalent automation platforms

• Strong SQL skills for data validation and backend testing.

• Experience working in Agile delivery teams.

• Experience with .Net/Web Apps

Desirable:

• Experience testing commercial /retail business banking,

• Familiar with client facing software such as Quadient

• Experience with test automation tools such as Selenium, Playwright or Python-based frameworks.

• Experience supporting end-to-end testing across complex integrated systems.

• Understanding of banking system interfaces and customer lifecycle processes.

• Experience working in regulated environments with strong governance and quality controls.

Benefits

At Expleo, we are committed to providing a competitive salary and substantial benefits offering with unique wellbeing, financial and employee recognition programmes.

We pride ourselves on our diverse and inclusive culture and offer a variety of family friendly policies and enhanced leave to help you achieve a healthy work life balance.

By providing significant learning and development opportunities, we encourage individual growth and success throughout your career with us.

• Collaborative working environment – we stand shoulder to shoulder with our clients and our peers through good times and challenges

• We empower all passionate technology loving professionals by allowing them to expand their skills and take part in inspiring projects

• Expleo Academy - enables you to acquire and develop the right skills by delivering a suite of accredited training courses

• Competitive company benefits such as medical and dental insurance, pension, life assurance, employee wellbeing programme, sports and social events, birthday hampers and much more!

• Always working as one team, our people are not afraid to think big and question the status quo.

“We are an equal opportunities employer and welcome applications from all suitably qualified persons regardless of their race, sex, disability, religion/belief, sexual orientation or age”.

At Expleo, we understand that many people experience impostor syndrome throughout their lifetime, please do not let this discourage you from applying for this role. Our Talent Acquisition Team welcomes all CV’s and will consider your application in line with the values, requirements and role competencies.