Cloud Support Engineer

We are looking for an Azure Cloud Engineer with 2–3 years of hands-on experience in Microsoft Azure, Windows Server, and Linux administration. The candidate will support the deployment, management, monitoring, security, and troubleshooting of Azure infrastructure and production workloads.

The ideal candidate should have strong fundamentals in Azure networking, cloud security, governance, and infrastructure operations, along with good troubleshooting and communication skills.

Key Responsibilities

Azure Infrastructure

Deploy, configure, and manage Azure infrastructure resources.

Work with Azure Virtual Machines, Storage Accounts, Virtual Networks, Load Balancers, and related services.

Support cloud migration, deployment, and infrastructure maintenance activities.

Perform capacity, performance, and availability monitoring.

Troubleshoot Azure infrastructure and production issues.

Windows & Linux Administration.

Administer and troubleshoot Windows Server and Linux servers hosted in Azure.

Perform OS patching, hardening, and configuration management.

Troubleshoot CPU, memory, disk, networking, and OS-level issues.

Support DNS, Active Directory integration, and server connectivity.

Azure Networking

Work with Azure VNets, subnets, NSGs, route tables, and private endpoints.

Troubleshoot network connectivity and routing issues.

Understand VPN, DNS, TCP/IP, and basic hybrid connectivity concepts.

Support Azure Load Balancer and Application Gateway configurations.

Security & Governance

Implement Azure security best practices.

Work with Azure RBAC, Azure Policy, resource locks, and tagging.

Assist with vulnerability remediation and security hardening.

Support Microsoft Defender for Cloud and security compliance activities.

Follow organizational cloud governance standards.

Monitoring & Operations

Configure and maintain Azure Monitor and Log Analytics.

Monitor infrastructure health, performance, and availability.

Analyze alerts and logs to identify and resolve issues.

Participate in incident, problem, and change management.

Maintain operational documentation and troubleshooting runbooks.

Database Support

Provide infrastructure-level support for SQL Server workloads.

Monitor SQL Server infrastructure and connectivity.

Assist with backup, maintenance, and troubleshooting activities.

Automation

Use PowerShell and Azure CLI for routine administration and automation.

Identify opportunities to automate repetitive operational tasks.

Support Infrastructure as Code and DevOps activities where applicable.

Mandatory Skills

2–3 years of Azure Cloud experience

Azure Virtual Machines

Azure Storage

Azure Networking

Azure Monitor & Log Analytics - KQL

Azure RBAC & Azure Policy

Windows Server administration

Linux administration

SQL Server fundamentals

TCP/IP, DNS, routing, and VPN concepts

Production troubleshooting and incident management

Good to Have

Experience with any of the following will be an advantage:

Azure Kubernetes Service (AKS)

Azure Virtual Desktop (AVD)

Microsoft Entra ID

Azure Firewall

Azure Landing Zones

Azure Well-Architected Framework

Microsoft Defender for Cloud

Terraform / Bicep / ARM Templates

Azure DevOps

CI/CD pipelines

Hybrid Azure connectivity

Qualifications

Bachelor’s degree in Computer Science, Information Technology, Engineering, or a related field.

2–3 years of experience in Azure Cloud / Infrastructure / System Administration.

Strong analytical and troubleshooting skills.

Good verbal and written communication skills.

Ability to work independently in a remote environment.

Candidates should be able to demonstrate practical knowledge of:

Azure VM deployment and troubleshooting.

Windows and Linux server administration.

Azure VNet, NSG, routing, and private endpoint concepts.

Azure RBAC and governance.

Azure Monitor and Log Analytics.

Basic cloud security and hardening.

SQL Server infrastructure support.

PowerShell or Azure CLI automation.

Production incident troubleshooting.