Sales Engineer
Al Shirawi Group Kuwait City, Capital Governorate, Kuwait
Investment Management · 5,001-10,000 employees
About the role
The Sales Engineer is responsible for generating and qualifying sales leads, managing customer relationships, and providing technical expertise for HVAC and insulation solutions. They will also handle price negotiations, prepare sales presentations, and ensure customer satisfaction through post-sales support.
What they look for
Requirements
Candidates must have a bachelor's degree in Mechanical Engineering or a related field and at least 3 years of sales experience in the HVAC or insulation industry. A valid Kuwait driver's license and transferable Kuwait residency (Article 18) are mandatory requirements.
Full description
We are searching for a talented and driven Sales Engineer to join our BSP/BSE department. As a Sales Engineer, you will play a crucial role in driving sales and establishing strong customer relationships. Your expertise in HVAC and insulation will be a key asset in promoting our refrigeration equipment and contracting services. This is an exciting opportunity to be a part of a dynamic team and contribute to the growth of our business.
Job Responsibility:
- Generating Enquiries.
- Verifying and ensuring to send the quotation in concurrence with the sales coordinator.
- Price negotiation at site level & follow-up on the orders.
- Customer building and satisfaction monitoring.
- Building and Retaining a Strong Client Base
- Meeting regularly with the respective accounts that are assigned to by the management.
- Follow up & responsible for outstanding payments with the customer.
General Requirement:
- Transferrable Kuwait Residency (Article 18)
- Min. 3-5 years of Sales experience in the HVAC and Insulation industry
- Valid Kuwait Driver’s License
- Can join immediately
- Able to communicate in English and Arabic
- Can handle work/sales pressure
- Ambitious. Flexible, trustworthy and goal driven
- Strong customer skills and ability to achieve targets and deadlines
Responsibilities
- Generate and qualify sales leads, and convert them into successful sales.
- Develop and maintain strong relationships with existing and potential customers.
- Provide technical expertise and support to customers, offering solutions tailored to their needs.
- Stay updated with industry trends and advancements in HVAC and insulation technologies.
- Collaborate with the marketing team to create effective sales strategies and promotional materials.
- Attend industry events, conferences, and trade shows to represent the company and network with potential clients.
- Prepare and deliver sales presentations and demonstrations to showcase our products and services.
- Work closely with the engineering team to ensure a smooth sales process and accurate technical specifications.
- Provide post-sales support and ensure customer satisfaction through timely responses and resolutions.
Qualifications
- A bachelor's degree in Mechanical Engineering, HVAC, or a related field is preferred.
- Minimum 3 years of experience in a sales role, preferably in the HVAC or insulation industry.
- Strong knowledge of HVAC systems, insulation materials, and their applications.
- Excellent communication and interpersonal skills, with the ability to build rapport with clients.
- Proven track record of successful sales and a results-driven mindset.
- Ability to work independently and manage multiple projects simultaneously.
- Proficiency in using CRM systems and sales tracking software.
- Valid driving license and willingness to travel within Kuwait for business purposes.
- Fluency in English is mandatory, and knowledge of Arabic is an advantage.
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